user support technician

4 weeks ago


Regina, Canada Informatech Solutions Full time
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years
  • or equivalent experienceTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficultiesComputer and technology knowledge
  • Security software
  • Word processing software
  • Programming software
  • Programming languages
  • .NET
  • MS Office
  • MS Windows
  • Oracle
  • SQL
  • SharePoint
  • Spreadsheet
  • Visual Basic
  • XML
  • PHP
  • WordPressSecurity and safety
  • Basic security clearanceWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasksPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Time management
  • Work Term: Permanent
  • Work Language: English
  • Hours: 37.5 hours per week


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