complaints specialist

3 weeks ago

Hanwell, Canada Outreach Productions Inc Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week
  • Education:
  • Expérience: Education
  • College/CEGEP
  • or equivalent experienceWork setting
  • Advertising, marketing and public relations agency
  • Internet/Web services companyTasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Receive and log complaints
  • Explain procedures, risks and benefits to clients
  • Answer clients' inquiries and provide informationComputer and technology knowledge
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • Adobe Photoshop
  • CSS
  • HTML editing software
  • InDesign
  • JavaScript
  • MS PowerPoint
  • MS Office
  • Social Media
  • Spreadsheet
  • Computer programming
  • Electronic mail
  • WordPress
  • LinuxTransportation/travel information
  • Own transportationWork conditions and physical capabilities
  • Attention to detail
  • Repetitive tasksOwn tools/equipment
  • Cellular phonePersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Reliability
  • Team player
  • InitiativeScreening questions
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?Experience
  • 2 years to less than 3 yearsHealth benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefitsLong term benefits
  • Long-term care insurance
  • Maternity and parental benefits