user support technician

2 months ago


Brooks, Canada Skycruise Tech Full time
  • Education:
  • Expérience: Education
  • College/CEGEPTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Attention to detailPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Judgement
  • Organized
  • Team playerExperience
  • Experience an assetSupport for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilitiesSupport for youths
  • Provides awareness training to employees to create a welcoming work environment for youthSupport for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week


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