Patient Care Coordinator

2 weeks ago

Winnipeg, Manitoba, Canada dentalcorp Full time

About us:

Assiniboine Dental Group is Winnipeg's Largest Family Dental Clinic serving the community for over 50 years. We pride in being a Leader in the profession exceeding excellence through exceptional patient service, continuous learning and innovative technology.

Our team of dentists bring in extensive experience and have enabled us to diversify and concentrate our energy in becoming well-versed in different areas of dental services. We provide a workplace that fosters true collaboration and an enriching and fulfilling environment where each person is valued, respected and truly cared about.

The technologies at Assiniboine Dental group are designed to provide greater comfort and less time in the chair, such as digital Scanners, Wellness Scans, Airway and sleep appliances, 3D Digital X-Rays, 3D Printing, Cone Beam Cat Scan, same day restorations with CEREC and TMD appliances.

Our modern dental office is full equipped with multiple operatories, convenient location, complimentary parking and much more.

Schedule: Monday to Friday 8:30 to 5:00pm

Benefits of Joining Our Team:

• Competitive compensation

• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more

• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

• Attend social and CE events to network with dental professionals in your community

• Work-life balance and flexibility

• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave

• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments

• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment

• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner

• Effectively manage the recall system and accurately maintain the patient database

• Process referral letters and other patient correspondence upon receipt from the provider

• Manage and file all patient records and charts

• Demonstrate active listening and empathy to patients using effective communication skills

About You:

• Minimum 1 year of Administrator experience

• Clinical background considered an asset

• Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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