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Premium Supervisor, Seasonal
2 months ago
Premium Supervisor, Seasonal
Job Summary: Assist the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Key Responsibilities:
- Supervise multiple food service units and assist Shift Managers in ensuring smooth operations.
- Oversee the production of menu items, manage cash readings, and supervise staff working hours.
- Learn from and assist Shift Managers to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Communicate positively and enthusiastically to café patrons and address their issues promptly.
- Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff.
- Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
Requirements:
- At least one year of strong operation food industry management experience.
- FoodSafe Level 1 Certification.
- Comprehensive health and safety knowledge and training.
- Knowledge of food service catering.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.
About Compass Group Canada: As part of a global foodservice and support services company, we operate in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations. We're committed to hiring the best talent for the role and fostering a diverse workforce representative of the communities within which we operate.
