Application Support Analyst

3 weeks ago


Winnipeg, Manitoba, Canada Richardson Full time

At Richardson International, being truly invested is at the heart of everything we do. For over 165 years, Richardson has been dedicated to Canadian agriculture. Recognized as a global leader in agriculture and food processing, Richardson is one of Canada's Best Managed Companies with over 3,000 employees across Canada, the U.S., the U.K., and Europe. At Richardson, we are committed to enhancing our facilities and services and investing in our people and our communities.

Working with Richardson opens the door to a world of possibility. We currently have an opportunity for a Application Support Analyst in our Winnipeg Head Office. As a member of the Service Desk team you will be responsible for the administration, troubleshooting and documentation of Richardson delivered applications, including ERP, Grain and Crop Inputs.

Responsibilities:

  • Supporting Richardson employees globally by performing account and security modifications, software related issues and fulfilling requests
  • Taking on support issues via phone, email or walk-up
  • Collaborate with other development and support groups within Information Technology
  • Participate in a variety of projects as assigned
  • Participate in testing applications prior to release to our end users

Qualifications:

  • Minimum of 1 - 3 years' experience
  • Proficiency with Microsoft 365 Office and an interest in business workflow and systems is desired
  • Excellent communication, organizational, and customer service skills are required
  • Demonstrated ability to work effectively as a team player as well as individually would be considered an asset
  • An understanding of SQL would be a benefit

Richardson International provides an excellent compensation package consisting of competitive salary, pension, a flexible benefits plan and training and career development opportunities.

Interested candidates should click the Apply icon to apply online by June 14, 2024.

Richardson International values diversity in the workplace. Women, Indigenous Peoples, Visible Minorities, and persons with disabilities are encouraged to apply and self-identify.

#LI-JH1


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