Sales Associate II

1 month ago


Vancouver, British Columbia, Canada Tapestry Full time

Coach is a renowned global fashion brand established in New York in 1941. Rooted in the vision of Creative Director Stuart Vevers and the inclusive essence of our hometown, we craft enduringly beautiful products—for you to express your authentic self.

Coach is a proud member of Tapestry's esteemed collection of brands—a global powerhouse dedicated to pushing boundaries.

As a vital team member, the Sales Associate plays a pivotal role in the overall success of the store: focusing on embodying our brand values when engaging with customers and generating impactful outcomes. Responsibilities include upholding Coach's Service and Selling Models, creating a favorable initial impression, fostering lasting customer relationships through personalized interactions, and leaving a memorable positive impact.

SALES FLOOR:

  • Aligns decisions with organizational goals
  • Develops personal sales and clienteling strategies
  • Adapts strategies for achieving performance targets
  • Acts as a brand ambassador
  • Keeps abreast of local market changes and supports sales strategies
  • Drives business through various sales approaches
  • Provides exceptional product knowledge and customer service
  • Engages in cross-selling and upselling techniques
  • Tailors service to individual customer needs
  • Fosters a team-oriented selling environment
  • Demonstrates adaptability and professionalism

OPERATIONS:

  • Ensures completion of daily tasks without compromising service standards
  • Maintains store aesthetics and operational efficiency
  • Adheres to retail policies and procedures
  • Manages inventory and supports sales floor replenishment
  • Facilitates customer transactions and provides operational support

Competencies required:

  • Drive For Results
  • Customer Focus
  • Creativity
  • Interpersonal Savvy
  • Learning on The Fly
  • Perseverance
  • Dealing with Ambiguity

Additional Requirements

  • Experience: 1-3 years in luxury retail sales
  • Education: High school diploma or equivalent, college degree preferred
  • Technical Skills: Knowledge of cash register systems, basic computer skills, and product knowledge
  • Physical Abilities: Must be able to move swiftly and lift objects
  • Schedule: Flexible availability, including weekends and holidays

Come join Coach We are an equal opportunity employer dedicated to attracting and nurturing top talent. Our recruitment decisions are solely based on merit, disregarding any discriminatory factors. We believe in providing equal opportunities to all individuals, fostering a diverse and inclusive work environment.

Our Competencies for All Employees

  • Courage
  • Creativity
  • Customer Focus
  • Dealing with Ambiguity
  • Drive for Results
  • Interpersonal Savvy
  • Learning on the Fly

Our Competencies for All People Managers

  • Strategic Agility
  • Developing Direct Reports and Others
  • Building Effective Teams

If you require accommodation due to disabilities or religious beliefs, Tapestry, Inc. is here to assist you. Reach out to our People Services team for support.



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