Client Solutions Manager, Multi-national

2 weeks ago

Toronto, Ontario, Canada Gallagher Full time
Job Description

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

Our Commercial Multi-National team is hiring As the Client Solutions Manager, reporting to the AVP of Client Solutions, you will be working directly with our multi-national clients in delivering the world-class customer service Gallagher is so well known for. This means you will be managing an existing portfolio of clients - driving the renewal cycle, handling day-to-day policy changes, working on diverse accounts and collaborating with insurers.

Work Environment: Hybrid (Agile) - We, at Gallagher, enjoy the benefits of working remotely while also collaborating and interacting with each other in the office.

How you'll make an impact
  • Supporting a designated portfolio of Multi-National Clientele, playing the lead role in business retention and continually building upon customer relationships
  • Review accounts at renewal, taking the vital steps in placing coverage required by the client, re-marketing when required and adhering to binding authority set out by carriers
  • Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client
  • Recognize upselling and cross-selling opportunities, driving the creation of quality leads, working with Account Executives in binding the client
  • Consistently acting to upgrade insurance market knowledge, staying ahead of new products and policy changes
About you
  • Being solution oriented has always allowed you to offer clients the most resourceful and innovative solutions
  • Strong communication and interpersonal skills enable you to develop deep relationships with clients and build synergy with colleagues
  • People love working with you, and you with them
  • Being in a fast-paced, dynamic environment brings out the best in you. You're always able to prioritize effectively which allows you to exceed client expectations every time
  • Maintaining a keen eye for detail comes easy and is key part of what has made you successful in your past roles
  • Highly tech-savvy, with an ability to learn new systems, tools and processes
  • 3 to 5 years of Commercial Lines experience with a focus on large multi-national accounts, ideally within a brokerage environment
  • Active RIBO License
  • Active Quebec license or willingness to pursue
  • Bilingual (French/English) considered a strong asset
  • CAIB, CIP, CRM or other relevant certifications and or designations are highly valued in this role
  • Knowledge of EPIC considered an asset #LI-SS1 #LI-Hybrid
Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

  • Flexible medical & dental coverage to meet your household's needs
  • Life, Dependent Life and AD & D Insurance options
  • Retirement savings including RRSP including a company match, TFSA, pension and more
  • Employee Stock Purchase Plan

Other benefits include:

  • Educational expense reimbursement
  • Employee assistance programs
  • Discounted gym membership (GoodLife Fitness)
  • Opportunity for flexible work arrangements
  • Paid sick days & personal days
  • Paid Time Off to Volunteer
  • Employee education recognition program
  • Employee referral bonus program
  • LifeWorks Employee Assistance Program
  • Matching Gift Program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

  • Client Solutions Manager, Multi-National

    2 weeks ago

    Toronto, Ontario, Canada Gallagher Full time

    About Us:Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Client Solutions Manager, Multi-national

    2 months ago

    Toronto, Ontario, Canada Gallagher Full time

    Job Description Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build...

  • Client Solutions Manager, Multi-National

    1 month ago

    Toronto, Ontario, Canada Gallagher Full time

    About Us:Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Director of Client Solutions, Multi-national

    3 weeks ago

    Toronto, Ontario, Canada Gallagher Full time

    Job Description Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build...

  • Director of Client Solutions, Multi-national

    2 weeks ago

    Toronto, Ontario, Canada Gallagher Full time

    Job Description Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build...

  • Cash Management Solutions Director

    5 days ago

    Toronto, Ontario, C6A, Ontario, Canada National Bank Full time

    This position is based either in Toronto, Calgary or Vancouver.A career as Cash Management Solutions Director in the Corporate Development and Management - Financial Markets Group at National Bank means delivering business advice and new insights to clients with an expert perspective, using industry and economic insights to effectively lead meaningful client...

  • IT Client Solutions Manager

    2 weeks ago

    Toronto, Ontario, Canada CHANEL inc Full time

    IT Client Solutions Manager (Digital Business Analysis Manager) Location: CHANEL - Toronto, OntarioReports to: IT ManagerContract: Full-time and permanent positionYour role @Chanel:This is a senior, individual contributor role within IT with no direct reports, and requires hands-on Business Analysis experience.CHANEL invests significant efforts to provide...

  • IT Client Solutions Manager

    3 weeks ago

    Toronto, Ontario, Canada CHANEL inc Full time

    IT Client Solutions Manager (Digital Business Analysis Manager) Location: CHANEL - Toronto, OntarioReports to: IT ManagerContract: Full-time and permanent positionYour role @Chanel:This is a senior, individual contributor role within IT with no direct reports, and requires hands-on Business Analysis experience.CHANEL invests significant efforts to provide...

  • Payroll Supervisor

    4 days ago

    Toronto, Ontario, Ontario, Canada client Full time

    Dynamic National employer is seeking an Assistant Payroll Manager to oversee all aspects of payroll processing related activities including supervisor on a large payroll team. Duties will include overseeing full payroll cycle, ensuring accurate and timely processing of payroll transactions, review and reconciliation of payroll data, including timesheets,...

  • Associate Vice President National Accounts

    2 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada National Bank Full time

    As the Associate Vice President (AVP), National Accounts, you will guide the company’s efforts to maintain and expand relationships with large, national distribution partners. You will be responsible for collaborating with internal and external stakeholders to achieve business goals and develop relationships, while leading the business planning cycle to...

  • Associate Vice President National Accounts

    2 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada National Bank Full time

    As the Associate Vice President (AVP), National Accounts, you will guide the company’s efforts to maintain and expand relationships with large, national distribution partners. You will be responsible for collaborating with internal and external stakeholders to achieve business goals and develop relationships, while leading the business planning cycle to...

  • Client Solutions Manager, Commercial Insurance

    2 weeks ago

    Toronto, Ontario, Canada Gallagher Full time

    Job Description Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build...

  • Client Solutions Manager, Commercial Insurance

    3 weeks ago

    Toronto, Ontario, Canada Gallagher Full time

    Job Description Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build...

  • Client Solution Associate

    3 weeks ago

    Toronto, Ontario, Canada Gallagher Full time

    Job Description Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build...

  • Client Solution Associate

    2 weeks ago

    Toronto, Ontario, Canada Gallagher Full time

    Job Description Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build...

  • Successfactors Solution Architecture

    2 weeks ago

    Toronto, Ontario, Canada Canadian National Railway Full time

    At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely...

  • Successfactors Solution Architecture

    2 weeks ago

    Toronto, Ontario, Canada Canadian National Railway Full time

    At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely...

  • Manager, Energy Management Software and Solution Development, Operational Technology

    2 weeks ago

    Toronto, Ontario, Canada Canadian National Railway Full time

    At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely...

  • Manager, Energy Management Software and Solution Development, Operational Technology

    3 weeks ago

    Toronto, Ontario, Canada Canadian National Railway Full time

    At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely...

  • Client Solutions Associate, Entertainment

    3 weeks ago

    Toronto, Ontario, Canada Gallagher Full time

    Job Description Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build...