Manager, Business Insights

1 week ago

Markham, Ontario, Canada Aviva Full time

Aviva is seeking a Manager, Business Insights to provide high-quality, actionable insights and analytics to improve the performance of Personal Insurance.

We are looking for a skilled professional to join our team and contribute to our mission. As a Manager, Business Insights, you will be responsible for providing insights and explanations for multiple lines of business and provinces/national in explanation of Aviva's Personal Insurance portfolio.

This role is partnered with the Financial Performance and Analytics team, and you will be responsible for providing insights and explanations for multiple lines of business and provinces/national in explanation of Aviva's Personal Insurance portfolio.

Key responsibilities include:

  • Building strong relationships of trust and mutual respect with colleagues and collaborating closely with them.
  • Fostering an environment of continuous engagement with distribution, actuarial, pricing, analytics, underwriting, operations, marketing, communications, claims, IT, finance, and others.
  • Monitoring and evaluating the financial performance of the business.
  • Analyzing financial/sales results to identify root cause and implementing initiatives to drive positive performance.
  • Monitoring company, industry, economic, and legislative developments and recommending changes in strategies or procedures as necessary.
  • Collaborating with internal and external partners to define and drive business intelligence and analytics, leading to insights which will drive performance improvement.
  • Acquiring a clear understanding of business needs and strategy with the ability to communicate and complete requirements.
  • Setting data and reporting management design, monitoring, and governance.
  • Initiating and maintaining roadmaps for data management and business intelligence strategy by keeping current with changes happening internally and externally.
  • Developing, leading, and managing various key projects and assignments as required, including business case development, strategic oversight, and management.
  • Supporting the wider Business Insights team by providing coaching and mentorship to junior members and helping build and maintain analytical skills across the team.

Requirements include:

  • University degree or equivalent experience in Mathematics, Actuarial Science, Computer Science, or related field.
  • 7+ years industrial experience in BI Analytics or Reporting.
  • Experience working in the P+C insurance industry, with an excellent understanding of personal insurance.
  • Proven ability to adopt and lead change, be highly adaptable and flexible, decisive, and display excellent judgment.
  • Experience working within a matrix and sophisticated environment.
  • Outstanding analytical skills with an unflagging desire to probe, question, validate, and challenge to ensure accurate and relevant performance indicators are being reported and measured.
  • Strong business knowledge and technical skills to advise and recommend optimal, relevant, and accurate information to the business for decision-making purposes.
  • Leadership skills with the ability to lead, empower, challenge, and influence cross-functional teams and deliver outstanding results.
  • Excellent written and verbal communication skills with the ability to effectively communicate at all levels.
  • Strong customer focus and collaborator management skills.
  • Able to champion change with the ability and appetite to drive optimization in processes and technology.
  • Excellent organizational skills and the ability to multi-task concurrently in a fast-paced environment.

Aviva offers a compelling rewards package, including:

  • Base compensation.
  • Eligibility for annual bonus.
  • Retirement savings.
  • Share plan.
  • Health benefits.
  • Personal wellness.
  • Volunteer opportunities.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities.

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