Analyst, FP&A

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The selected candidate will be reporting to Manager FP&A and play an integral role as business liaison in supporting overall financial management of the Services Business. This will include supporting the Financial Planning, data modeling and Analysis function for Ciena Services which encompasses full P&L support.

Responsibilities

• Assist in providing financial support to the regional Franchise Sectors including Orders/Revenues and Margins (ORM).
• Support the business unit & Franchise region leadership as a reliable Business Partner.
• Develop a comprehensive understanding of the operational & financial aspects of the Services business.
• Collaborate with business leaders in preparing annual budgets and quarterly forecast outlooks for areas of support (in line with corporate calendar budget cycle requirements).
• Assist in providing monthly and quarterly financial results packages for business leaders; this includes helping to identify variances to plan (risks/Opportunities and recommendations for improvement).
• Help in forecasting the Services Financials, both short-term and long-term.
  • Short term – Current Quarter/ In-Year
  • Longer Term – Operating plan/Strategic Plan
• Assist in providing Revenue/Margin Guidance to all regions based on collaborative analysis and modeling. Understand and challenge any differences in financial views.
• Provide support in ad-hoc tasks including P&L analysis by customer, Mavenlink reporting, Loaded Labor Rate (LLR) calculations/support, business case support, Cost Reduction (CR) tracking/analysis, monthly cost center approval process, ensuring allocation methodologies are accurate and current, and general financial guidance as needed.
• Use data visualization tools like PowerBI to assist in in-depth analyses, identifying trends, patterns, and outliers.
• Use data visualization tools to present complex information in a visually appealing and understandable manner.
• Work with cross-functional teams to understand business requirements and translate them into actionable insights.
• Suggest improvements to existing processes and methodologies.
• The individual will support change within the Services organization and the FP&A team.

Experience

• Prior experience as a financial data analyst in an IT Service delivery environment.
• Experience with accounting systems (ie. PSA, Hyperion, Anaplan), Salesforce, and other budgetary software.
• Experience with data visualization tools like PowerBI.
• Capability in creating effective data visualizations, utilizing various tools and techniques.
• Experience using machine learning algorithms is a plus.

Qualifications

• Post-secondary education in Business Administration or a related field. Technical skills with experience in ETL, data modeling, and visualization/dashboard development.
• Two plus years of financial experience in an IT Service delivery environment.
• Good interpersonal, communication, and presentation skills.
• Familiarity with financial/ERP systems (Anaplan and Hyperion) and Microsoft office products.
• Ability to monitor financial discipline and accountability within a support organization.
• Adaptable, able to handle multiple tasks with supervision.
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