Senior Manager, Strategic Relationships and Insights

4 weeks ago

Toronto, Ontario, Canada Independent Electricity System Operator (IESO) Full time

INDEPENDENT ELECTRICITY SYSTEM OPERATOR (IESO)

Requisition ID: Location: Toronto- Hybrid Status: Regular Business Unit: Corporate Relations, Stakeholder Engagement & Innovation

Why join us?

You've got great skills. And you want to use them in an organization where you know what you do every day matters. We get that.
We also know that ensuring Ontarians have access to affordable and reliable power doesn't happen by accident. So we give you the tools, flexibility and support you need to achieve your goals, and development opportunities to help you grow. You'll thrive in a collaborative, team-based environment that values your unique skills and experiences - and recognizes that when you do better, we become even better too.

Who we are

The Independent Electricity System Operator (IESO) works at the centre of the province's power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province's electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario's electricity needs - now and into the future.

The opportunity

Reporting to the Director, Stakeholder and Community Engagement, the Senior Manager, Strategic Relationships and Insights is responsible for the success of IESO partnerships and research strategies to drive insights and sector collaboration in support of the energy transition and positive energy outcomes for the people of Ontario.

As this is a new team at the IESO, a key first priority for the Senior Manager will be to develop the team structure, determine resourcing needs for this agile, high-performing team.

What you'll be doing

  1. Lead the development of IESO's engagement strategies, systems, policies and plans to build deep relationships with strategic partners. The successful candidate will oversee the development, management and evaluation of engagement and outreach plans for both internal and external audiences to the IESO.
  2. Direct work priorities, administration and management of a multi-faceted team to ensure they deliver on divisional and corporate goals. The key activities include:
    • Lead and execute a robust market and stakeholder research program (Indigenous communities, municipalities, local community participants, industry, etc.) that delivers data, trends, and insights to enhance IESO's engagement strategies, as well as best practices for engagement within the IESO and broader electricity and energy sectors
    • Provide executive support with community and stakeholder intelligence by managing reports, briefings, and other tactical work products.
  3. Leverage, maintain and enhance a network of external strategic partners, and development and implementation of projects/solutions to share learnings.
  4. Develop strong partnerships with internal lines of business by providing external relationship management support and delivering high-quality insights that advance key initiatives within the IESO and broader electricity and energy sectors.
  5. Provide supervision to staff, including full responsibility for hiring and advancement, staff development, training, all aspects of performance management, including dismissal, administering work and ensuring staff output effectively meet business needs and goals.
  6. Ability to assume the signing authority and represent the Director on occasion.

And other duties or responsibilities as may be assigned.

Who you are

  • Knowledge and experience in Stakeholder Engagement and/ or Market Research
  • Proven success in managing relationships and corporate reputation through research and insights, and creating and delivering on communications, engagement strategies, plans and programs
  • Experience in business strategy, managing teams, budgets and developing staff
  • Exceptional writing and presentation skills
  • High degree of political acuity
  • Requires knowledge of business management functions and business strategy
  • Technical and analytical knowledge and understanding of the energy industry - specifically energy systems, markets and energy management.
  • Excellent analytical, problem solving, conceptual and forward thinking skills
  • Graduate degree in energy, business, environmental studies or a technical discipline. This knowledge is considered to be normally acquired through the successful completion of a minimum of a four-year university education
  • 10+ years of experience in Stakeholder and/or Market Research or related fields

What's in it for you

  • A comprehensive total rewards program, including best-in-class benefits and a flexible workplace
  • A challenging, fast-paced and collaborative team environment, where your perspectives and experiences matter
  • Leaders who support your growth and success through regular feedback and coaching
  • The opportunity to work with some of the brightest minds in the industry

What's in it for you

  • A comprehensive total rewards program, including best-in-class benefits and a flexible workplace
  • A challenging, fast-paced and collaborative team environment, where your perspectives and experiences matter
  • Leaders who support your growth and success through regular feedback and coaching
  • The opportunity to work with some of the brightest minds in the industry

Deadline: May 28, 2024

For future reference, please ensure to save a copy of the job description as it will no longer be available once the posting closes.

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment - one that values every team member's unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know.

We thank you for your interest in a career at the IESO, but we will only contact those candidates selected for an interview.

Note: The successful candidate must be eligible to work in Canada and will be subject to a background check.

The IESO offers a hybrid work model program to most of our employees, based on business needs. Individuals participating in the program can work an average of three days per week remotely within Ontario. It also offers three flex weeks when individuals can work remotely within Ontario . When working in the office, you will be located at our Mississauga, Toronto, or Oakville location.

Join our talent community

Sign up for talent community; stay in touch, find out about new opportunities - and discover how you can make a difference. Discover how we use our expertise and commitment to deliver reliable and affordable electricity to Ontario's businesses and communities, and how we're innovating to secure a stronger energy future for all Ontarians. Visit Careers at IESO and be sure to follow us on LinkedIn.

Find out why we were selected as Greater Toronto's Top 2024 Employers, and what we offer.

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