Store Associate

3 days ago

Chilliwack, Canada Sherwin-Williams Full time
Job Title: Store Associate

Sherwin-Williams is a leading manufacturer of paints and coatings, and we're seeking a highly motivated and customer-focused individual to join our team as a Store Associate. This role is essential to the success of our retail stores, where you'll work closely with customers to determine their needs and provide expert advice on our products.

Key Responsibilities:
  • Provide exceptional customer service, ensuring high levels of satisfaction and loyalty
  • Determine customer needs and present appropriate products and services
  • Build strong relationships with wholesale and retail customers, understanding their needs and preferences
  • Process sales transactions accurately and efficiently, following company policies and procedures
  • Achieve sales goals on a monthly, quarterly, and yearly basis, through effective sales techniques and product knowledge
  • Maintain accurate and up-to-date work order files and formulas
  • Pull and stock products from the sales floor or warehouse, ensuring efficient inventory management
  • Tint and mix products to customer specifications, using our state-of-the-art equipment
  • Assist with store maintenance, including cleaning equipment and maintaining a clean and organized store environment
  • Load and unload delivery trucks, ensuring timely and efficient delivery of products
  • Assist with making deliveries, as needed, to ensure excellent customer service
  • Maintain in-stock and presentable condition of assigned areas, ensuring a positive customer experience
  • Remain knowledgeable on products offered, discussing available options and making recommendations
  • Comply with inventory control procedures, ensuring accurate and efficient inventory management
  • Suggest ways to improve sales, through effective sales techniques and product knowledge
Requirements:
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications:
  • Valid, unrestricted Driver's License
  • High School diploma or GED
  • At least one year experience working in a delivery, retail, or customer service position
  • Previous work experience selling paint and paint-related products
  • Previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
About Sherwin-Williams:

Sherwin-Williams is a leading manufacturer of paints and coatings, dedicated to helping our employees and their families live healthier, save smarter, and feel better. We offer a wide range of world-class benefits, including retirement, health care, and total well-being programs. Our mission is to provide a workplace where everyone can thrive and Let Your Colours Show.

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