Maintenance Service Technician

4 days ago

Vancouver, British Columbia, Canada Minto Group Full time

Build your future at Minto

Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership. We recognize this continues with great employees, like you, and would love for you to join us on our mission. At Minto we welcome change, celebrate new ideas and provide you with the resources, professional training, and diverse opportunities to grow your career.

Your offer will include:

  • Competitive salary
  • Annual bonus + benefits effective 1st day + RRSP matching plan + 3 weeks' vacation
  • Benefits including parental leave, unlimited physiotherapy, telemedicine and so much more
  • Tuition reimbursement plans and professional development courses
  • Employee recognition platform - Be rewarded by your colleagues for your contributions
  • Flexible summer hours
  • Many exciting career opportunities

Role Summary:

The Service Technician is responsible for contributing to best-in-class customer experience by performing general building maintenance and repairs, for all in-suite and common areas, as assigned by the Service Coordinator and managers.

Reporting to the Property Manager, the Service Technician will contribute and participate in activities related to preventative and unscheduled maintenance, as well as environmental, health and safety, and other special initiatives by performing the following duties, with a goal of providing exceptional resident satisfaction through the delivery of great service to all residents at all times.

In this role, you will:

  • Perform required and preventive building maintenance work on the property, equipment, and systems, and recording them using Yardi Voyager Mobile Maintenance.
  • Ensuring resident satisfaction, safety, and quality standards, and addressing any issues or deficiencies promptly.
  • Coordinating and supervising trades work and contractors when needed, and following the Minto Contractor Code of Conduct.
  • Monitoring and controlling maintenance expenses, supplies, and inventories, and reporting on mechanical equipment and maintenance trends.
  • Complying with all relevant legislation, policies, and procedures, especially regarding health and safety, fire and life safety, and building access and security.
  • Participating in industry associations, educational workshops, and personal networks to maintain professional and technical knowledge and skills.
  • Participate in a required rotational on-call.
  • Upholding Minto's mission, vision, and values, and providing excellent customer service to residents, co-workers, vendors, and the public.
  • Other related duties as requested by management.

We would like you to have:

  • A trade certificate or college diploma in a related field or equivalent experience is required.
  • A minimum of five (5) years of relevant work experience.
  • Drivers License and access to a vehicle are a requirement
  • Ability to assess quality workmanship
  • Must be able to lift at least 25 kilograms
  • Microsoft Office
  • Basic computer skills, Yardi experience an asset
  • Communication skills (listening, verbal and written)
  • Problem Solving skills
  • Good Judgment
  • Interpersonal skills
  • Shows Initiative and demonstrates sense of ownership

Minto is an equal opportunity employer committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. Should you require accommodation or support in any aspect of our recruitment and selection process, we will work with you to meet your needs.

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