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Superintendent, Saint John Water
2 months ago
Seeking a Superintendent to lead the Saint John Water team in providing safe, high-quality drinking water, wastewater treatment services, and urban stormwater services to the public.
The City of Saint John is seeking a highly skilled and experienced Superintendent to join our team. The successful candidate will be responsible for leading the effective, efficient, and safe operation of Municipal Operations, following legislated requirements and industry best practices.
**Key Responsibilities:**
* Provide safe, high-quality drinking water to the public through reliable and cost-effective operation and maintenance of water treatment facilities, water distribution system, pumping facilities, and storage reservoirs, watershed stewardship, and system water quality testing.
* Safeguard the environment and provide safe, high-quality wastewater treatment services to the public through the reliable and cost-effective operation and maintenance of wastewater collection piping system, wastewater pumping and treatment facilities.
* Safeguard the environment and prevent flooding through the provision of safe, high-quality urban stormwater services to the public through the reliable and cost-effective operation and maintenance of the stormwater piping system and associated structures.
* Assist in protecting the health and well-being of the public in accordance with relevant legislation, Approvals to Operate, by-laws, standards, policies, and guidelines.
* Lead the delivery of a comprehensive preventative maintenance program based on industry-standard best practices related to the delivery of various water and wastewater services.
* Develop and implement Standard Operating Procedures for approval by the Operations Manager and Director.
* Coordinate and educate the outside workforce on watermain shut-downs and re-energizing of watermains.
* Promote the financial accountability of the service area by supervising services, projects, and work orders, with accountability for results and budget management and efficient use of resources.
* Support capital project initiatives and Customer Service Representative in the field for Saint John Water by coordinating the infrastructure condition assessment and records updates of Saint John Water assets in the field to support the Asset Management Program.
* Identify and recommend replacement projects for water and wastewater capital budgets.
* Prepare and review field operations to support capital projects.
* Investigate drainage problems and sewer backups on City and private property to determine the cause and responsibility and actions needed to address the issue(s).
**Leadership and Management:**
* Provide leadership, guidance, and support of permanent and seasonal employees.
* Model organizational values.
* Set and communicate clear performance expectations.
* Provide and promote a safe, quality, motivating work environment.
* Manage and coordinate the outside workforce employee training (scheduling and monitoring).
* Drive efficiencies in the operation associated with performance management.
* Track the certifications of all outside workforce members, support and provide guidance for Staff to obtain the highest certifications.
* Resolve issues sensitively, confidentially, and effectively in accordance with organizational industrial relations practices.
* Manage equipment/fleet usage through AVL (audits and compliance).
* Manage the performance review process and carry out reviews for the outside workforce.
* Manage outside workforce in accordance with the Attendance Management Policy.
* Coordinate the vacation schedules and shift picks under the direction of the Operations Manager.
* Track the overtime response of the outside workforce and provide feedback to staff.
* Monitor work zones for adherence to all safety requirements.
* Lead the execution of the 5*22 Safety Program and reporting of Department achievements.
* Act as a Management representative on the Joint Health and Safety Program as required.
* Participate in accident investigations as required.
**Education and Experience:**
* Bachelor's degree in a related field (e.g. engineering, environmental science, public administration).
* Minimum 5 years of experience in a related field, with a minimum of 2 years of experience in a supervisory or management role.
* Proven track record of leadership and management experience in a municipal or water utility setting.
* Strong knowledge of water treatment, wastewater treatment, and urban stormwater services.
* Strong understanding of industry best practices and legislated requirements.
* Excellent communication and interpersonal skills.
* Ability to work effectively in a team environment.
* Strong problem-solving and analytical skills.
* Ability to prioritize tasks and manage multiple projects simultaneously.
* Strong attention to detail and organizational skills.
* Ability to work in a fast-paced environment with changing priorities.
