Senior Front End Technology Architect

4 weeks ago

Mississauga, Ontario, Canada Bell Full time

As the largest high-tech team in Canada, Network and Technology Services builds cutting edge fibre and 5G networks that drive how Canadians connect with each other and the world Our team is at the forefront of developing Bell's leading products and services: Fibe TV and Internet, Wireless, Smart Home, cloud, security and IoT. We enable the delivery of the best content from Crave, TSN/RDS, iHeart Radio and dozens of other leading media properties to our customers any time, on any device.

Are you an innovative and strategic-minded Senior Technology Architect passionate about driving digital transformation and creating engaging and seamless customer experiences? Do you enjoy tackling complex problems and achieving optimal results?

If this sounds like you, we want you to join our team

You will work to define and facilitate the transformation of Bell's current architecture to meet future organizational needs, goals, and strategic direction. Thinking end-to-end through the lens of our customers, you will establish strategic technology solutions promoting component reuse and standardization of technologies as you scale our solutions across the organization. You have a relentless passion for simplified architecture underpinned by a razor-sharp business-oriented mindset. You are driven to test new hypotheses and ideas to push business and technology boundaries while possessing exceptional visual management and architecture documentation skills. You bring a commitment to excellence in all aspects of your work.

In this senior-level role, you will play a pivotal role in crafting and executing customer experience strategies that seamlessly enhance our outward and inward facing customers' interactions across various channels, including web, mobile, retail, call centers, social media, and AI-driven platforms. Your responsibilities will involve collaborating closely with cross-functional teams to gain a deep understanding of customer needs, analyze customer feedback, and develop comprehensive enterprise-wide strategies for effective customer engagement.

To succeed in this role, you should have a strong background in front-end architecture patterns and experience technology concepts, a deep understanding of customer experience design principles, an understanding of experience development lifecycle including the required tooling to create efficiencies, and a passion for emerging technologies. You should be a natural leader with excellent communication skills and the ability to collaborate with stakeholders at all levels of the organization.

Key Responsibilities


• Conceptualize and design technology strategies that enhance customer engagement across multiple channels

• Design frameworks for managing omnichannel experiences

• Collaborate with cross-functional teams to conduct customer experience research and analysis

• Work with customer experience designers to develop design systems

• Stay updated on emerging technologies

• Develop and maintain architectural design patterns, standards, and guidelines for customer channels and engagement systems

• Analyze current architecture to identify gaps and opportunities for improvement

• Perform architecture quality reviews, develop technical guidance and review security and accessibility

• Provide technology evaluation and selection advice

• Prepare and distribute architectural information to stakeholders

• Check conformance to standards and architectural decision and resolving design and architectural conflicts by explaining, and advocacy-enquiry to gain alignment on design and architectural decisions

Qualifications


• Bachelor's or Master's degree in Interaction Design, Web Engineering or a related field

• 7+ years of experience in experience architectures, with a focus on customer channels and engagement systems

• Experience with modern web and mobile technologies, including responsive design, accessibility, and prototyping tools

• Proven ability to lead, mentor, and collaborate with multi-functional team members

• Strong understanding of customer experience design principles and best practices

• Ability to work effectively under pressure and in rapidly changing environments or uncertain conditions where willingness to change and grow is key

• Logical, systematic, and sequential approach to problem solving

• Ability to communicate effectively (verbally and in writing) with all levels of the organization

• TechCo experience is considered an asset

• Telco Experience and BSS process knowledge are considered an asset

​#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Mississauga || Canada : Alberta : Calgary || Canada : Alberta : Edmonton || Canada : British Columbia : Vancouver || Canada : Ontario : Toronto || Canada : Quebec : Montreal
Flexible work profile: Mobile
Application Deadline: 05/31/2024

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at

Created: Canada, ON, Mississauga

Bell, one of Canada's Top 100 Employers.

  • Senior Front-End Engineer

    5 days ago

    Mississauga, Ontario, Canada Prophix Software, Inc. Full time

    Prophix is a fast-growing global leader in financial performance management. Ambitious finance teams use Prophix One , our Financial Performance Platform, to improve the speed and accuracy of their decision-making with a harmonized user experience, stepping confidently into the next generation of finance.Headquartered in Mississauga, Ontario with offices in...

  • Senior Front End Developer

    6 days ago

    Mississauga, Ontario, Canada Element Fleet Management Full time

    Get started on an exciting career at ElementElement employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.What We Need We...

  • Digital Architect

    6 days ago

    Mississauga, Ontario, Canada Bell Canada Full time

    Press Tab to Move to Skip to Content Link Select how often to receive alerts (in days): Create alert Senior Front End Technology Architect - Omnichannel As the largest high-tech team in Canada, Network and Technology Services builds cutting edge fibre and 5G networks that drive how Canadians connect with each other and the world Our team is at the...

  • Senior Software Architect

    5 days ago

    Mississauga, Ontario, Canada PointClickCare Full time

    For over two decades, PointClickCare has been a key player in the senior care industry. We have built up a valuable senior care database, giving us a market advantage that is unmatched. Our connections within the healthcare ecosystem are stronger than any other platform out there.Through partnerships with Collective Medical and Audacious Inquiry, we have...

  • Front End Developer

    6 days ago

    Mississauga, Ontario, Canada Element Fleet Management Full time

    Get started on an exciting career at ElementElement employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.What We Need We...

  • Remote Software Engineer-Front End

    6 days ago

    Mississauga, Ontario, Canada Dexian Full time

    Position – : Sr. Software Developer Duration – 12+ Months Location – Mississauga, ON The technology stack consists of: Kotlin C# React Kafka Flink KDB OpenShift We're particularly interested in people who have hands on experience across front to back development to build back-end services in Kotlin as well as enhancing UI using...

  • Software Engineer/ Back End Developer

    5 days ago

    Mississauga, Ontario, Canada COMPASS GROUP CANADA Full time

    Working Title: Software Engineer/ Back End DeveloperEmployment Status: [[filter10]]Starting Hourly Rate: [[cusHourlyRate]]Address: [[req_streetAddress]] Mississauga ON L5W 0B3New Hire Schedule: [[req_newHireSchedule]]You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support...

  • Senior Cloud Architect

    3 weeks ago

    Mississauga, Ontario, Canada Bell Full time

    As the largest high-tech team in Canada, Network and Technology Services builds cutting edge fibre and 5G networks that drive how Canadians connect with each other and the world Our team is at the forefront of developing Bell's leading products and services: Fibe TV and Internet, Wireless, Smart Home, cloud, security and IoT. We enable the delivery of the...

  • Senior Software Architect

    5 days ago

    Mississauga, Ontario, Canada Prophix Full time

    See what you can do with Prophix Prophix is a leading global platform and partner for financial performance management. We create software that serves ambitious finance teams, helping them empower their organizations, gain valuable insights, and drive business performance. Thousands of finance leaders across nearly one hundred countries use Prophix...

  • Solution Architect

    5 days ago

    Mississauga, Ontario, Canada Lumovy Technology Solutions Full time

    At Lumovy Technology Solutions, we are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. The Role Essential Functions Confer with...

  • solutions architect

    6 days ago

    Mississauga, Ontario, Canada Lumovy Technology Solutions Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Bachelor's degreeExperience: 5 years or moreWork settingPrivate company, corporation or industryTasksConfer with clients to identify requirementsDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and...

  • Senior Architect, Data

    6 days ago

    Mississauga, Ontario, Canada CEI Fleet Collision and Safety Full time

    Get started on an exciting career at Element Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We Need...

  • Front End Manager

    6 days ago

    Mississauga, Ontario, Canada Loblaw Companies Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together.Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well. At No Frills, we succeed...

  • Senior Solution Architect

    4 weeks ago

    Mississauga, Ontario, Canada Intact Full time

    Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians. Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We'll support your...

  • Senior Solution Architect

    6 days ago

    Mississauga, Ontario, Canada Intact Full time

    Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians. Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We'll support your...

  • Senior Solution Architect

    3 weeks ago

    Mississauga, Ontario, Canada Intact Full time

    Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians. Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We'll support your...

  • Front End Manager

    5 days ago

    Mississauga, Ontario, Canada Loblaw Companies Full time

    L'utilisation du masculin à pour but d'alléger le texte Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre engagement à avoir un impact positif sur la vie de tous...

  • Front end manager

    6 days ago

    Mississauga, Ontario, Canada Loblaw Companies Ltd - Head Office Full time

    L'utilisation du masculin à pour but d'alléger le texteVenez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre engagement à avoir un impact positif sur la vie de tous les...

  • Azure Solution Architect

    6 days ago

    Mississauga, Ontario, Canada CloudVital Full time

    A growing GTA-based dynamic organization is looking to scale up its IT infrastructure with cloud Architecture and best-in-class securityThis will be an important position in the growth roadmap supporting the design, deployment and support of mission-critical applications.Job Title: Azure Solution ArchitectJob Location: MississaugaJob Type: Hybrid (3 days...

  • IT Data Scientist, Senior

    6 days ago

    Mississauga, Ontario, Canada Open Systems Technologies Full time

    OST is looking for a Senior BI/Data Scientist for a contract Hybrid role in Mississauga. The successful candidate will be part of the Equities technology team building solutions for the business. The organization is undertaking a complete revamp of the platform, in order to support business expansion plans, to close the gap to competition and doing so we...