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Guest Arrival Expert

2 months ago

Toronto, Ontario, Canada Marriott Full time
Job Title: Guest Arrival Expert Job Description Summary: Deliver exceptional guest experiences, ensuring memorable and unique arrival and departure experiences, while upholding quality standards and company policies. Job Responsibilities: • Process operational needs and address guest requests in a timely and professional manner • Complete reports and share information about the local area to enhance the guest experience • Empower guests to feel welcome and valued throughout their stay • Collaborate with colleagues to ensure seamless service delivery • Maintain a safe and clean work environment, adhering to company policies and procedures • Uphold quality standards and ensure uniform, personal appearance, and communications are professional Requirements: • High school diploma or equivalent • Ability to work in a fast-paced environment and adapt to changing situations • Excellent communication and interpersonal skills • Ability to lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance About Marriott International: Marriott International is a global hospitality company that operates a portfolio of brands, including Marriott Hotels, JW Marriott, and more. We are committed to delivering exceptional experiences for our guests and creating opportunities for our associates to grow and develop their careers. About JW Marriott: JW Marriott is a luxury hotel brand that offers a unique work experience, where associates can pursue their passions and enjoy true camaraderie with a diverse group of colleagues. We believe in empowering our associates to deliver exceptional service and creating opportunities for training, development, and recognition. Join Our Team: At Marriott International, we are committed to creating a diverse and inclusive work environment where associates can thrive and grow. If you are passionate about delivering exceptional experiences and have a strong commitment to customer service, we encourage you to join our team.