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Account Manager

2 months ago

Scarborough Village, Ontario, Canada Accuenergy (Canada) Inc. Full time

Accuenergy is a global company specializing in multifunction power meters and industrial automation solutions.

We're seeking a skilled Account Manager to join our team, someone who can build strong relationships with customers, identify growth opportunities, and drive business success.

The ideal candidate will have a strong background in B2B sales, excellent communication skills, and experience with CRM systems.

Key Responsibilities:

  • Customer Relationship Building: Establish and maintain strong customer relationships, acting as a trusted point of contact and ensuring customer satisfaction.
  • Account Development: Identify and pursue opportunities to expand business with existing clients, upselling or cross-selling additional products or services.
  • Customer Needs Assessment: Understand customer needs, challenges, and goals, and provide solutions that align with our product offerings.
  • Product Knowledge: Develop a deep understanding of our products and services to effectively communicate their value and positioning to customers.
  • Customer Success: Actively manage customer accounts, ensuring they receive appropriate support and assistance throughout their journey.
  • Customer Feedback: Gather and relay customer feedback to improve products and services and enhance the customer experience.

Job Requirements:

  • Strong Communication Skills: Excellent written and verbal communication skills.
  • Proactive Communication Approach: A proactive approach to communication, with a focus on building strong relationships.
  • Previous Experience: Previous experience in B2B sales, engineering, or a related field.
  • CRM Experience: Experience with CRM systems, including scheduling, multi-tasking, and working with deadlines.
  • Computer Skills: Fluency with basic computer programs, including Microsoft Office.
  • Autonomy: Ability to work autonomously, with a high level of attention to detail.
  • Teamwork: Ability to work effectively in a team and independently.
  • Electrical Systems: Experience with or a keen interest in electrical systems and energy.

We appreciate your interest in joining our team and wish you the best of luck in your job search.

Job Benefits:

  • Dental Care: Comprehensive dental care plan.
  • Extended Health Care: Extended health care plan.
  • On-Site Parking: On-site parking available.
  • Paid Time Off: Generous paid time off policy.
  • Vision Care: Comprehensive vision care plan.

Work Schedule:

  • Monday to Friday: Standard Monday to Friday work schedule.

Location:

  • Scarborough, ON: Relocation to Scarborough, ON required.

Education:

  • Bachelor's Degree: Bachelor's degree preferred.

Experience:

  • B2B Sales: 2 years of B2B sales experience preferred.
  • CRM Systems: 1 year of CRM system experience preferred.
  • Quotation: 1 year of quotation experience preferred.