Solutions Engineering Technician

4 weeks ago

Burlington, Ontario, Canada Evertz Full time

Do you have a passion for internet networking and want to learn how it applies to world of Video? If so, this is the position for you.

In this exciting Pre-Sales role, you will work between Evertz clients, Account Managers, R&D Engineers, Solutions Architects, and Executive Management to demonstrate the features and capabilities of Evertz' end-to-end Software Defined Video Networking (SDVN) solutions for broadcast and media facilities.

As a member of the R&D team, you will be challenged with configuring, commissioning, and systematically trouble shooting Ethernet/IP networks for the cutting edge of high technology broadcast networks and video processing equipment.

Responsibilities:

  • Work collaboratively with Solutions Architects and the Account Management Team to define the scope of the demonstration (demo) or proof of concept (POC) that will be done during the pre-sales phase of an opportunity
  • Understand competitive offerings and position Evertz solutions to take maximum advantage of key differentiators and be able to present that confidently to our customers
  • Have the opportunity to lead interoperability testing with 3rd party equipment
  • Attend and prepare equipment for Tradeshows Worldwide to showcase Evertz IP solutions
  • Travel as required to client sites to present demo/POC system to client
  • Report bugs or gaps to R&D as identified during system configurations
  • Preparation of detailed operations manual including system configurations, workflows, power consumption, rack elevations etc.
  • Work with R&D by testing Evertz products in order to gain standards certifications
  • Staying informed of latest industry trends and competitors' solutions
  • Utilize programming/scripting (C++, Java, Python, Perl, JavaScript, shell)
  • Utilize tools such as Wireshark, Python, sFlow, tcpdump etc
  • Engage in design, documentation, deployment planning on the build out of both small and large scale IP Networks supporting broadcast infrastructures
  • This opportunity offers a unique blend of hands-on experience along with pre-sales, presentation and product development elements

Qualifications:

  • Positive outlook and high energy
  • Experience in Television Broadcasting or Production an asset
  • Education in computer networking or related recent practical experience
  • A strong comfort level with Linux is highly desired.
  • Some Network trouble shooting experience
  • Some experience with SAN technologies
  • Knowledge of Internet protocol engineering (IPE); Ethernet/IP Stack; IPv4, IPv6, Packet Analysis
  • Excellent oral and written communication skills
  • Knowledge of current digital video compression standards and file types

What we Offer:

  • Employer funded benefits program
  • Competitive total compensation package
  • Work-life balance
  • Employee Assistance plan
  • Employee Discount Platform
  • Career progression
  • Casual work environment
  • Social events and sports teams

Location: Burlington

About Evertz:

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz' customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada's 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada's 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz

When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd ("Controller"), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing Controller's data protection officer is Nadiera Toolsieram, who can be contacted at Your personal data will be processed for the purposes of managing Controller's and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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