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Lead Hand, FT/pt
2 months ago
Lead Hand position available in a fast-paced residential dining environment, overseeing unit operations and managing a team to deliver exceptional customer service.
Key Responsibilities:
- Oversee unit operations and work with the Manager to manage residential dining operations.
- Develop and monitor a meal and break schedule for staff to ensure seamless customer service.
- Train, develop, and lead a team of associates to provide excellent customer service.
- Monitor and organize catering orders, including weekly invoicing.
- Perform administrative duties, including cash register readings, inventory management, and banking.
- Build and maintain strong client and customer relationships.
- Ensure compliance with Compass Quality Assurance and Health and Safety Programs.
About the Role:
- Strong supervisory experience and excellent problem-solving skills.
- Ability to provide exceptional customer service and attention to detail.
- Passion for delivering high-quality service in a fast-paced environment.
- Strong team player with excellent communication and leadership skills.
- Ability to work a flexible schedule, including evenings and weekends.
About Compass Group Canada:
- Compass Group Canada is a leading foodservice and support services company.
- We cater to diverse clients, including schools, colleges, hospitals, and more.
- We offer a range of dining programs and solutions to meet unique client needs.
Compass Group Canada is an equal opportunities employer.
