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Customer Service Manager

2 months ago

Kamloops, British Columbia, Canada Walmart Canada Full time
Job Title: Front End Operations Coordinator Job Description:

Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty.

Key Responsibilities:
  • Ensure safe work processes and emergency procedures are followed.
  • Handle customer and Associate concerns and provide guidance as required.
  • Monitor Front End associates and provide assistance as needed.
  • Provide training to Associates on systems and Company procedures.
  • Oversee purchase, return and exchange transactions.
  • Ensure EAS systems are functioning to standard.
  • Prepare registers for opening and closing daily.
  • Oversee and promote company sponsor programs and initiatives.
Minimum Qualifications:

Outlined below are the required minimum qualifications for this position.

Preferred Qualifications:

Outlined below are the optional preferred qualifications for this position.

About Walmart:

Walmart is a global retailer committed to providing exceptional customer service and driving customer loyalty.

Compensation:

The minimum rate of pay for this position starts from $17.85. Rate of pay will be determined based on relevant experience.