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Customer Service Associate

2 months ago

Goderich, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as an OMNI Customer Fulfillment Associate. This role is responsible for ensuring the efficient and accurate picking and packing of online grocery delivery orders, while maintaining the highest standards of quality and safety.

Key Responsibilities
  • Pick and assemble orders from various temperature areas with great care and attention to detail.
  • Pack orders with precision, ensuring accurate quantities and product codes.
  • Ensure products picked are of the highest quality, with no damaged products or freshest product selection.
  • Correctly document and label all orders through interpretation and understanding of documentation.
  • Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
  • Balance fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.
  • Adhere to strict safety and food hygiene standards, maintaining a clean and hygienic work area and operating material handling equipment safely.
  • Participate in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, and efficiencies.
Requirements

Outlined below are the required minimum qualifications for this position.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position.

Walmart Canada is committed to accommodating the disability-related needs of applicants and associates as required by law.