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Workplace Solutions Analyst

1 month ago

Mississauga, Ontario, Canada OpenText Full time

OPENTEXT

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

YOUR IMPACT:

Reporting to the Sr. Director, Workplace Programs, the Workplace Programs Analyst's primary role will be responsible for assisting with the development and implementation of new workplace programs, building/maintaining various reports and presentations, and completing various tasks to support and promote Global Facilities/Workplace Services Initiatives.

WHAT THE ROLE OFFERS:

  • Collaborate in the development and implementation of workplace programs in conjunction with the Sr. Director.
  • Monitor and support program training, progress, delivery, risks, and problem solve solutions.
  • Collaborate with external consultants and internal stakeholders to develop and execute relevant employee survey and other feedback channels to determine program success.
  • Support Facilities communication strategy, internal messaging and program awareness campaigns.
  • Responsible for delivery and maintenance of various technology/software applications and processes.
  • Support and maintain program training, troubleshooting, updating, and auditing of various Facilities software applications.
  • Provide analysis and improvement recommendations related to systems and processes.
  • Design and work with databases.
  • Update/upload floor plans, provide monthly reporting, complete audits of floor plans and assist with capacity planning with our Real Estate team on MRI/Centerstone (IWMS) software.
  • Maintain P&L and capital expense budgets, set-up new vendors, initiate purchase order requisitions, manage P-Card accruals and invoice tracking for various workplace programs.
  • Collaborate with external vendors to gather quotes.
  • Work with internal teams (Procurement/Sourcing/Work Councils) on renewals and IT software review processes.
  • Accountable for maintaining internal OpenText platforms, verifying accuracy and monitoring Facilities sites for continuous improvement.
  • Provide support as required to build presentations and ad-hoc reporting for executive management.
  • Conduct research on emerging opportunities and industry trends related to enhancing the employee workplace experience.
  • Work collaboratively with global cross-functional teams to achieve common goals and results.
  • Assist Sr. Director, Workplace Programs with various tasks related to Facilities/Workplace Services.

    This individual will work closely with the Global Facilities and Workplace Services departments to streamline, implement and rollout global workplace programs. This position requires direct communication and interfacing with various OpenText departments as well as third party vendors.

    WHAT YOU NEED TO SUCCEED:

    • Advanced level knowledge of the following applications is required:
    • Microsoft: Outlook, Word, Excel, PowerPoint, PowerBI
    • Centerstone/Manhattan (IWMS) or other Space Management Software
    • AutoCAD
    • A Bachelor's degree or College diploma in Business is preferred.
    • Excellent organizational, analytical, problem-solving and research skills.
    • Ability to manage large volumes of data, complete analysis and provide recommendations from the data.
    • Strong knowledge of data management, data structures, data flows and data integrity principles.
    • Exceptional attention to detail, sound judgment and integrity.
    • Experience in effectively working independently for a remote team.
    • Familiarity with working in a global environment and working with diverse cultures.
    • Strong interpersonal skills and ability to build internal relationships.

      OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

      If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.