Field Services Representative

2 weeks ago

Gander, Newfoundland and Labrador, Canada Newfoundland Power Inc. Full time

Do you have what it takes to help keep the lights on for our customers in communities across the province? Then joining the Newfoundland Power team could be part of your next adventure...

Who We Are

At Newfoundland Power, we're passionate about delivering safe, reliable and affordable electricity. Our roots in Newfoundland and Labrador go back over 135 years. Today, we're part of Fortis Inc., a leader in the regulated gas and electric utility industry in North America. We are proud to employ over 600 talented people who are among the best in the industry. We are committed to fostering an inclusive and diverse workplace which reflects the communities we serve.

Everything we do is guided by our core values: People, Safety, Service, Respect, Teamwork and Innovation. We believe in going above and beyond to serve our customers and giving back to the place we call home is a longstanding tradition held by our employees. If you're seeking a challenging and rewarding career in an industry-leading company and if you're a highly motivated team player, we look forward to hearing from you.

The Opportunity

As a valued member of our Customer Relations Team, you will be responsible for implementing the guidelines and procedures associated with the Company's Collection Policy. This will include: contacting customers in person or by phone; making appropriate payment arrangements; servicing, changing, and reprogramming meters that provide electrical service; collecting monthly and special meter readings; collecting payments in the field; updating accounts in our Customer Service System; and other related duties.

Your qualifications include a degree in Business, or a three-year diploma in Business Management (Accounting), supplemented by experience in a computerized credit and/or collection environment. You must hold and maintain a valid driver's license. Completion of the Certified Credit Professional designation is an asset. Compensation is per the Collective Agreement.

You are a highly motivated team player with a strong commitment to safety and customer service, an excellent work ethic, and effective interpersonal and communication skills. You have strong analytical and project management skills and are able to execute technical tasks with particular attention to detail.

How to Apply

If this sounds like you, please Apply or visit us online at .

In support of our DEI commitment and to help us to confirm that we are reaching a wide source of qualified job seekers, we invite all applicants to provide self-identification information on a voluntary basis during the recruitment phase. More information on this process is provided within our job application tool.

We thank all applicants for their interest. Applicants selected for an interview will be contacted directly. If you require accommodation for any reason during the interview process, please let us know what you need, and it will be kept in confidence. For any questions, please contact

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