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Digital Advertising Manager
4 months ago
Digital Advertising Manager - MatchCraft Verticals
The mission of the Digital Advertising Manager is to be a key contributor to our cross-functional Partner service team. The incumbent of this role demonstrates a Partner-facing core skillset, superior MatchCraft platform (product) knowledge, as well as proven core skills in SEM/Paid Social analysis and optimization. The incumbent will be required to meet established Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) and be responsible for delivering exceptional customer experience to a portfolio of Partners, offering support to other members of the team by identifying issues, offering resolutions, and determining when to escalate an issue. This role can successfully manage enterprise digital ads partners that spend in excess of $50K USD, per month, in ad media spend.
This position will work with a remote/global team and must be able to consistently align working hours around Central Standard Time to align with teams located in the US, Canada, and India.
Your Impact
This position works primarily with our Managed Service teams supporting our MatchCraft-direct, large enterprise partners. We have high expectations for MatchCraft platform expertise, Search/Social campaign expertise, and clear, concise and accurate communication skills. Communication is both internal and the bulk of external client-facing communication is via our customer service ticketing system but may require occasional attendance in client-facing, virtual discussions.
What You Bring to the Table
- Minimum of 2+ years in proven Paid Search and/or Paid Social experience
- Expertise actively utilizing the MatchCraft platform for campaign management or the ability to become an expert user within 90 days.
- Bachelor's degree required (Marketing, Advertising, Communications majors preferred)
- Advanced computer skills; high proficiency with Excel/Sheets and PowerPoint/Slides
- Google Ads, Bing Ads, and Google Analytics Certification required (or the ability to become certified within 30 days); to be renewed annually
- Superior (North American) English skills, both written and verbal.
- Experience with paid advertising on Facebook and/or other Social networks is a plus.
- Working hours to align with Central Standard Time as clients are mostly in North America.
- Experience coordinating communications with enterprise partners.
About Vendasta
So what do we actually do? Vendasta is a SaaS company composed of a company of global brands including; MatchCraft, Yesware and Broadly, that builds and sells software and services to help small businesses operate more efficiently as a team, meet more client needs, and provide incredible client experiences. We have offices in Saskatoon, Saskatchewan, Boca Raton Florida and Chennai, India.
Perks
Join the Vendasta family, where your happiness and health are our top priorities Dive into a world where competitive health benefits meet vacation freedom and a dynamic work-from-anywhere policy. Embrace the opportunity to grow with us through our Employee Options Program, savoring every bite in our cafeteria, delighting in daily snacks, and unwinding with catered Friday lunches. Fuel your ambition with education reimbursement, in-house learning, and an array of leadership development programs, all nestled within a culture brimming with Drive, Innovation, Respect, and Agility. Engage your heart in community events and volunteer opportunities. At Vendasta, we're not just offering a job; we're inviting you to build a thriving career in an environment that champions your growth and well-being. Let's soar together
