Job ID # 30153
3 weeks ago
Contribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
- Job ID # Server (Golf Courses)
- Union: Non-Union
- Job Description ID #: 4064
- Duration: 7 Months
- Close date: Interested applicants please submit your application by 4:00 p.m. on June 12, 2024.
- Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
Reporting to the Supervisor, Golf Operations. Provides quick and courteous service, maintains cleanliness standards at King's Forest golf course. Ensure continuous high customer service standards, re-stocking of inventory, operation of beverage carts, restaurant service and halfway house operations.
GENERAL DUTIES
Responsible for arranging linens, cutlery, dishes, glassware, condiments, flowers, menus, programs, favours and napkins, etc. as directed.
Take customers' orders and is familiar with aspects of the menu in a restaurant setting and banquet setting.
Operate cash register, point of sale (POS) and debit machines and balance cash for each shift and as required.
Load and unload serving carts.
Operate the Beverage Cart
Serve food and beverages to customers in a courteous and tactful manner.
Replenish condiments and other supplies at counter and serving areas
Clean tables, chairs, work and service areas by washing, wiping.
Rinse cutlery, glassware and dishes. Load, run and unload dishwasher.
Wash, disinfect and dry dishes by hand as required.
Bag laundry items for cleaning.
Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety and the Food Premises Regulation Act section 589.
Perform opening and closing cash handling procedures as per policies and procedures. Complete cash handling envelope as required and deposits the envelope in the safe at the end of each shift.
Work in accordance with the provisions of applicable Health Protection and Promotion Act, R.R.O. 1990 Regulation 562 Food Premises
Perform other duties as assigned which are directly related to the responsibilities of the position.
QUALIFICATIONS
- Must have demonstrated experience in a customer service position within the restaurant, hospitality and/or retail environment. Previous experience serving in a food and beverage setting preferred.
- Demonstrated experience working with cash handling and balancing cash transactions. Working knowledge of Point of Sale system.
- Must possess already or be able to obtain a Smart Serve Certificate within 30 days of employment. Preference will be given to applicants currently possessing Smart Serve certification.
- Must have excellent communication skills and a positive demeanour. Demonstrated ability to deal with customer requests for service and respond promptly to customer needs.
- Must possess and maintain current certification in "Standard" First Aid with CPR Level "C". (This must be clearly identified on your resume.) All "Standard" First Aid certificates must be issued by a training agency recognized by the Workplace Safety Insurance Board (WSIB). Please refer to the WSIB website for approved providers. At time of assessment (which could be as early as days after the posting closes), you will be asked to provide "proof" that you possess the required certificate(s)
- High Five training would be considered an asset.
NOTE 1: As a condition of employment, the successful applicant(s) will be required to obtain, satisfactory to the City of Hamilton, a Criminal Record & Judicial Matters (CRJM) Check, at their expense, prior to beginning work in this position.
NOTE 2: These positions are required to work various shifts including days, evenings, and weekend shifts. Applicants
must be available for all of these shifts.
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