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Cargo Operations Manager

2 months ago


ThompsonNicola Regional District, Canada Calm Air Full time
Cargo Operations Manager Job Description

Job Summary:

Calm Air is seeking a highly motivated and organized Cargo Operations Manager to oversee the daily operations of our cargo department. As a key member of our team, you will be responsible for ensuring the efficient and safe movement of cargo, as well as providing guidance and direction to cargo employees.

Key Responsibilities:

  • Assist in overseeing the daily operations of the cargo department, including ensuring all flights are arrived and departed on schedule and all freight is properly manifested.
  • Provide guidance and direction to cargo employees, with an emphasis on quality, efficiency, and safety.
  • Supervise all staff on the cargo floor and perform regular warehouse checks to ensure compliance with safety procedures and company policies.
  • Ensure all daily operation timelines are met and that cargo employees are adhering to load control procedures.
  • Assist the Cargo Manager in operational scheduling and emailing of daily attendance reports.
  • Ensure employees are wearing proper personal protective equipment (PPE) and Calm Air-supplied uniforms.
  • Responsible for maintaining a safe working environment, as per the Cargo Operations Manual.
  • Respect and maintain confidentiality with customer and personnel information.
  • Ensure all incidents and accidents are reported in the Safety Management System (SMS) program.
  • Oversee customer communication while on shift and provide feedback to the Cargo Manager.
  • Ensure all customers are provided with proper manifests, emails, and consignments, and invoices are provided by suppliers.
  • Monitor competency levels of employees while performing tasks and recommend further training as required.

Requirements:

  • High school diploma or general education degree (GED)
  • Post-secondary education in a related field is considered an asset
  • Previous supervisory experience is an asset
  • Proficiency with computers (MS Office)
  • Excellent leadership, interpersonal, and communication skills
  • Ability to work well under pressure
  • Excellent organizational skills
  • Valid driver's license and ability to obtain and maintain an Airside Vehicle Operator Permit (AVOP)
  • Must be able to obtain and maintain an Enhanced Security Clearance
  • Inuktitut language is considered an asset
  • Preference is given to Inuit Land Claims Beneficiaries

Benefits:

  • Registered Pension Plan starting at 5% matched after one year of employment
  • Comprehensive Group Benefit Plan available upon hire, with the exception of dental coverage, which has a three-month wait period
  • Entitled to three weeks of vacation after one year
  • Airline travel and freight privileges
  • Corporate and family events
  • And more