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Cargo Operations Manager
2 months ago
Job Summary:
Calm Air is seeking a highly motivated and organized Cargo Operations Manager to oversee the daily operations of our cargo department. As a key member of our team, you will be responsible for ensuring the efficient and safe movement of cargo, as well as providing guidance and direction to cargo employees.
Key Responsibilities:
- Assist in overseeing the daily operations of the cargo department, including ensuring all flights are arrived and departed on schedule and all freight is properly manifested.
- Provide guidance and direction to cargo employees, with an emphasis on quality, efficiency, and safety.
- Supervise all staff on the cargo floor and perform regular warehouse checks to ensure compliance with safety procedures and company policies.
- Ensure all daily operation timelines are met and that cargo employees are adhering to load control procedures.
- Assist the Cargo Manager in operational scheduling and emailing of daily attendance reports.
- Ensure employees are wearing proper personal protective equipment (PPE) and Calm Air-supplied uniforms.
- Responsible for maintaining a safe working environment, as per the Cargo Operations Manual.
- Respect and maintain confidentiality with customer and personnel information.
- Ensure all incidents and accidents are reported in the Safety Management System (SMS) program.
- Oversee customer communication while on shift and provide feedback to the Cargo Manager.
- Ensure all customers are provided with proper manifests, emails, and consignments, and invoices are provided by suppliers.
- Monitor competency levels of employees while performing tasks and recommend further training as required.
Requirements:
- High school diploma or general education degree (GED)
- Post-secondary education in a related field is considered an asset
- Previous supervisory experience is an asset
- Proficiency with computers (MS Office)
- Excellent leadership, interpersonal, and communication skills
- Ability to work well under pressure
- Excellent organizational skills
- Valid driver's license and ability to obtain and maintain an Airside Vehicle Operator Permit (AVOP)
- Must be able to obtain and maintain an Enhanced Security Clearance
- Inuktitut language is considered an asset
- Preference is given to Inuit Land Claims Beneficiaries
Benefits:
- Registered Pension Plan starting at 5% matched after one year of employment
- Comprehensive Group Benefit Plan available upon hire, with the exception of dental coverage, which has a three-month wait period
- Entitled to three weeks of vacation after one year
- Airline travel and freight privileges
- Corporate and family events
- And more