Inside Sales Associate II

4 weeks ago

Québec, Quebec, Canada Resideo Full time

ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, employee development, and endless opportunities. This position is not eligible for visa sponsorship.

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customers' needs that result in continued long-term customer partnerships.

JOB DUTIES:

Grow Customer Accounts for Profit

  • Meet performance targets by growing revenue and increasing the margin of assigned
  • accounts. Increase order size, grow customer transactions, and leverage pricing tools to
  • improve margin percentage.
  • Increase customer base by adding new customers
  • Identify opportunities and convert customer purchases from competition
  • Manage all existing accounts through steady communication using the Customer Database
  • Make Outbound Calls and reach a minimum number of calls every day to present leads.

Build Customer Relationship

  • Promote positive relationships within the ADI organization to encourage team sales and
  • promote exceptional customer service for customers.
  • Educate customers about new products and product lines by keeping abreast of new
  • developments in the industry.
  • Maintain and update customer interactions in the tracking system

Demonstrate Product Knowledge

  • Apply knowledge of products and/or services and sell it to customers
  • Explain features and advantages to customers in entire non-technical terms
  • Stay up to date on new offerings, and technology trends through Industry News, and various
  • other sources.

Create Brand Value - Promote ADI

  • Leverage ADI Resources, Services, and Programs to educate customers
  • Provide exceptional shopping experience in-store, by phone, and online.

YOU MUST HAVE:

  • Bilingual in French and English
  • High School Diploma, or equivalent
  • 1 year of Sales Experience
  • Excellent verbal and written communication skills
  • Computer literacy skills - Basic Knowledge to Operate Microsoft Office
  • Desire to be in a Sales role and be accountable for Sales Revenue

WE VALUE:

  • Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate
  • and understanding of marketing skills
  • Knowledge of Customer Relationship Management Tools
  • Candidates who thrive in a fast-paced result result-driven environment by meeting and exceeding all
  • goals and targets
  • Prior distribution experience
  • Excellent Negotiation Skills
  • Ability to work as part of a team and autonomously
  • Highly competitive Sales Skills with a desire to contribute to a winning team/organization

WHATS IN IT FOR YOU:

  • Office Hours, Monday to Friday.
  • Full benefits package (3 weeks' vacation, Health & Dental insurance, Retirement Savings Plans & more).
  • Career Growth opportunities

ADI, qui fait partie de Resideo Inc, est le principal distributeur en gros de produits de sécurité et basse tension en Amérique du Nord. Nous sommes passionnés par l'idée d'aider nos clients à prospérer sur ce marché passionnant et en pleine croissance. Nous comprenons le métier du service client, mais plus important encore, nous comprenons que nos collaborateurs sont notre plus grand atout. Nous sommes fiers de disposer de l'équipe de professionnels commerciaux et techniques la plus nombreuse et la mieux formée, ce qui fait de nous un partenaire indispensable pour nos clients. Êtes-vous prêt à être la raison pour laquelle nous sommes considérés comme les meilleurs du secteur ? Postulez dès aujourd'hui et apprenez-en davantage sur notre culture de performance, de service client, de développement des employés et d'opportunités infinies. Ce poste n'est pas éligible au parrainage de visa.

TÂCHES DU POSTE :

Développez vos comptes clients pour générer des bénéfices

Atteindre les objectifs de performance en augmentant les revenus et en augmentant la marge des tâches assignées comptes. Augmentez la taille des commandes, augmentez les transactions clients et tirez parti des outils de tarification pour améliorer le pourcentage de marge. Augmenter la clientèle en ajoutant de nouveaux clients Identifier les opportunités et convertir les achats des clients de la concurrence Gérez tous les comptes existants grâce à une communication constante à l'aide de la base de données clients. Passez des appels sortants et atteignez un nombre minimum d'appels chaque jour pour présenter des prospects.

Construire une relation client

Promouvoir des relations positives au sein de l'organisation ADI pour encourager les ventes en équipe et promouvoir un service client exceptionnel pour les clients. Éduquer les clients sur les nouveaux produits et gammes de produits en se tenant au courant des nouveautés évolutions dans l'industrie. Maintenir et mettre à jour les interactions clients dans le système de suivi

Démontrer une connaissance du produit

Appliquer la connaissance des produits et/ou services et la vendre aux clients Expliquer les fonctionnalités et les avantages aux clients en termes non techniques Restez à jour sur les nouvelles offres et les tendances technologiques grâce à Industry News et divers d'autres sources.

Créer de la valeur pour la marque - Promouvoir ADI

Tirer parti des ressources, des services et des programmes d'ADI pour éduquer les clients Offrez une expérience de magasinage exceptionnelle en magasin, par téléphone et en ligne.

VOUS DEVEZ AVOIR:

Bilingue en français et anglais Diplôme d'études secondaires ou équivalent 1 an d'expérience en vente Excellentes compétences de communication verbale et écrite Compétences informatiques - Connaissances de base pour utiliser Microsoft Office Désir d'occuper un rôle de vente et d'être responsable du chiffre d'affaires

NOUS APPRÉCIONS :

Expérience préalable dans le secteur de la vente au détail, de l'hôtellerie et du service client avec une capacité de négociation et compréhension des compétences en marketing Connaissance des outils de gestion de la relation client Les candidats qui s'épanouissent dans un environnement dynamique et axé sur les résultats en satisfaisant et en dépassant tous les objectifs. buts et cibles Expérience préalable en distribution Excellentes compétences en négociation Capacité à travailler en équipe et de manière autonome Compétences en vente très compétitives et désir de contribuer à une équipe/organisation gagnante

QU'Y A-T-IL POUR VOUS :

Heures de bureau, du lundi au vendredi. Ensemble complet d'avantages sociaux (3 semaines de vacances, assurance maladie et dentaire, régimes d'épargne-retraite et plus). Opportunités d'évolution de carrière

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