Buy-In Analyst

Job Summary

Provides analysis for implementation and improvement of processes, workflow, project management methods, computer systems and other tools to support insurance policy administration and customer service. Applies complete knowledge, skills, and practices to perform assignments.

Job Description

Job Purpose:

• The main purpose of this role is to focus on performing daily operations as per procedures
• Perform data entry, processing, reconciliation, and data maintenance as per procedures
• Work is performed with predefined parameters and includes specialized training on desk responsibilities
• For any exceptions, work with team lead and department manager to escalate as per procedures and to ensure overall compliance with accepted practices and policies
• Elements of risk are managed through operational reviews, system checks, and adherence to procedures

Primary Responsibilities:

• Knowledge of ADP-Broadridge, Cage III, Stock Record
• Strong knowledge of DTC SMARTRACKS Buy-In procedures (CNS & NON-CNS BUY-Ins)
• Ability to meet strict NSCC/DTC deadlines
• Familiar with Stock Loan & Stock Borrow procedures
• Understanding of Balancing Reconciliations/ Position and Cash to make sure all accounts are properly balanced with the correct journal entries
• Provide customer service to all of RBC Clients, when contacting short accounts for Buy-In Notices
• Process standardized or routine transactions within specific area or department, such as Frozen Letters and PairOffs
• Respond to questions from other departments both in and outside of Operations, retail personnel, correspondent firms, and management staff
• Route escalated questions to the appropriate resources following established departmental policies
• Understand department procedures and required accountabilities in the area or department in which the incumbent works
• Reduce risk by suggesting process changes and modifications as appropriate
• Able to handle multiple priorities in a fast paced, pressured environment
• Good communication skills with ability to work effectively with a variety of personalities
• Complete special projects and assignments in a thorough, accurate and timely manner
• Basic knowledge of the brokerage business

Education, certification and designation requirements

• Required: Post-secondary education or equivalent

Additional capabilities and skills

• Knowledge of ADP, DTC, CDS as these Backoffice systems are used extensively
• Knowledge of DTC, CNS, Reconciliation, Buyin rules and other regulations mandated by FINRA/IIROC
• Knowledge in MS Excel
• Experience speaking with Front Office/Middle office personnel

** Working on Canadian statutory holidays is required. Time off on US Statutory Holidays.**

Job Skills

Active Learning, Adaptability, Business Appraisals, Computer Systems, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Facilitation, Operational Delivery, Process Improvements, Processing

Additional Job Details

Address:

120 WESTERN PKY:BEDFORD

City:

BEDFORD

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Capital Markets

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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