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Key Holder

2 months ago

Cumberland County, Canada MAC Cosmetics Full time
Job Summary

We are seeking a highly motivated and experienced Key Holder to join our team at MAC Cosmetics. As a Key Holder, you will play a critical role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.

Key Responsibilities
  • Lead by example, modeling the behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.
  • Use your retail expertise to carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Provide coaching and mentoring to sales team members to help them achieve their goals and develop their skills.
  • Work collaboratively with the sales team to achieve sales and customer service targets.
Requirements
  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
  • Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets, is desirable.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Ability to provide proof of right to live and work in the country if invited to attend for interview.
What We Offer

We offer a competitive hourly rate of $19.40 to $29.15, depending on qualifications, skills, experience, and/or budget. In addition, we offer a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. We also maintain highly competitive incentive compensation programs, with eligibility varying based on the respective plan(s).

About Us

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity of thought and people. We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.