Lead Product Designer, Design Systems

2 weeks ago

Vancouver, British Columbia, Canada OpenTable Full time

OpenTable, part of Booking Holdings Inc., is the world's leading provider of online restaurant reservations, seating more than 26 million diners per month via online bookings across approximately 47,000 restaurants.

For over 25 years we've been connecting diners and restaurants for millions of date nights, birthdays, Taco Tuesdays, happy hours and just-because dinners. Dining behaviors and restaurant operations are constantly evolving, especially now, and at OpenTable you'll be playing a crucial role in shaping the future of the dining industry as it continues to evolve. We'd love you to join us in thoughtfully supporting bothour diner and restaurant customers through the good times and the tougher ones, too, driving experiences that will be used by millions globally.

As an employee of OpenTable, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including momondo, Cheapflights, Swoodoo, checkfelix and Mundi. Many employees are dedicated to one brand, but we all have the benefit of leveraging each other's strengths and insights—together, we're able to help people experience the world through dining and travel.

The Opportunity

We're looking for a Lead Product Designer to join our Design Systems team to lead our Restaurant platforms, in close partnership with folks on our Consumer platforms. You'll collaborate with a global team of product designers, product managers, and engineers to establish design systems foundations and practices that will propel our teams in work that will meaningfully impact diners and restaurants around the world.

You'll be an influential partner embedded in our UX team, where you'll pair closely with product development colleagues to establish and streamline design systems processes, build foundations, modernize our approach as technology evolves, and create and drive forward the vision for what design systems could be here at OpenTable. You'll work collaboratively with partners and stakeholders to define the roadmap and prioritize where to focus our efforts on design systems, maintain high quality libraries and documentation, drive design systems advocacy, adoption and education, and provide support for product development in effectively implementing and utilizing the system.

Learn more about how we work at

Please apply if:

  • You have a strong portfolio that demonstrates broad knowledge and experience in establishing, implementing and maintaining successful, scalable and flexible design systems across multiple brands and platforms.
  • You enjoy working through all stages of the design process, from gathering insights and feedback, to ideating and exploring, to building, testing and implementing alongside product development partners
  • You have deep expertise in iOS, Android and responsive web, with a masterful understanding of the nuances and best practices across each platform
  • You have exceptional visual design skills
  • You have extensive experience designing and building systems for B2B products
  • You think about accessibility at every stage of your work
  • You're comfortable working very closely with engineering and front end developers
  • You're able to write clear guidelines and documentation
  • You are skilled in stakeholder management, and are able to build consensus across multiple disciplines, balancing teams' and users' needs while maintaining the quality bar of the design system
  • You are able to balance tradeoffs and can make decisions that both support the advancement of the system and the needs of colleagues working on feature development
  • You have strong systems-thinking, analytical, problem-solving, and interpretation skills
  • You're a great storyteller with the ability to create effective verbal and written communication, including the ability to develop and deliver presentations to internal audiences
  • You are a critical thinker. When finding yourself in a debate, you can appreciate both sides of an issue while remaining kind and standing by your convictions.
  • You are highly collaborative and value feedback and input from others
  • You continuously value introspection to improve yourself, your team, and your products.

What else would make you stand out?

  • Experience in the restaurant industry and/or a passion for food and dining
  • Experience working on dual-market products
  • Experience building a design system from 0 to 100
  • Experience with HTML and/or CSS
  • Experience mentoring others

And if you aren't sure you meet all the above requirements, we'd still love to hear from you.

Benefits
  • Paid Time Off - 20 days a year
  • Birthday/celebration PTO - 1 day
  • Annual company weeks off
  • Flexible sick time off
  • Paid volunteer time
  • Parental Leave Benefits
  • Dental & Vision Insurance
  • Life & Disability Insurance
  • Group RRSP and DPSP
  • Major Medical Insurance (dependent care options)
Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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