Bird and Wildlife Specialist

1 month ago

Barrie, Ontario, Canada Rentokil Initial Full time

Bird & Wildlife Specialist

Location: Barrie, North York, New Market, Concord

Are you passionate about customer service? Are you looking to build your career in an

exciting industry and a growing world class organization? Come see why so many of our

team members recommend us to their friends

Who are we?

Rentokil Canada Corporation is proud to be a member of a family of companies in North

America. We pride ourselves on being a trusted partner to many of the worlds leading

brands across industries as diverse as manufacturing, distribution, retail, food service,

and hospitality. We are extremely proud of our legacy of excellence and constantly work

to enhance the value and impact of our services.

What do our Bird & Wildlife Specialists do?

The Bird & Wildlife Specialist is responsible for removing birds and wildlife for our

commercial clients. The BWS travels daily to client facilities to conduct regular

inspections and perform removal services for birds, mammals, and nesting. The Bird and

Wildlife Specialist has regular interaction with clients before and after performing

services. This position can work a day shift, night shift or baker's shift schedule

depending on the route. In addition, some weekends may be required. Candidates must

be customer oriented and take pride in providing World Class service to clients. This is a

full time position with great benefits, company vehicle, and profit sharing, paid holidays,

and vacation among many other competitive rewards. This position has base pay plus

bonus potential. Rentokil Canada Corporation provides training including travel

expenses, experience a plus but not required.

Responsibilities include, but are not limited to;

● Schedules and performs bird and wildlife services based upon set procedures and

times agreed upon with assigned clients

● Effectively manage birds and wildlife for assigned clients

● Ensures client needs are satisfied by providing polite, pleasant and professional

service

● Schedules extra service requests within 2 hours and performs the service within

24 hours of request to ensure bird and wildlife problems are effectively managed

● Accurately completes Service Reports including detailed recommendations for

improving structural, storage and sanitation deficiencies for each client visit

● Promptly completes and delivers to the office all assigned reports and work

records

● Communicates daily with the Administrator and Service Manager to determine

extra service requests or other operational needs

● Ensures service route efficiency in planning and scheduling client visits

● Emphasizes safety in all aspects of service and all other duties

● Monitors and maintains an exceptional level of client satisfaction

● Maintains service vehicle and all service equipment in an exceptional manner

● Generates incremental new business from existing clients

● Performs all other duties as assigned

● Flexible schedule required

What do you need?

● High School Diploma/GED

● Computer skills - Basic knowledge required

● At least two (2) years work experience in a service environment - preferred

● Ontario's Trapper License - preferred

● Previous experience working independently and with little supervision - preferred

● Experience in a bird and wildlife position, route or delivery work, and/or prior

experience in the pest industry a plus

● Enjoy hands-on work and have a positive, can-do attitude

● Good decision making skills

● Strong attention to detail

● Excellent customer service skills

● Must be able to physically perform the essential duties of the position which

include lifting up to 75 lbs. chest high, stooping, kneeling, crouching, reaching,

● handling, balancing, walking and standing

● Ability to obtain and maintain licenses/certificates as required by Federal,

provincial and local regulations, i.e Structural Pest Control License

● Must pass pre-employment background screen

● Must possess a valid driver's license and provide a current drivers abstract

Why Choose Rentokil Canada Corporation?

A career with Rentokil Canada Corporation is exactly that - a professional trajectory filled

with opportunity. We pride ourselves on being a world class team that rewards high

performance. We offer competitive pay on a bi-weekly pay schedule and many of our

roles offer incentives based on performance and providing exceptional customer

experience.

We are looking for individuals who want to make a difference where our customers live

and work. Is that you?

Want to hear Colleague feedback on what its like to be on our team? Check us out on

Glassdoor Glassdoor - Rentokil North America

Rentokil Canada Corporation is an equal opportunity employer and encourages women,

Aboriginal people, persons with disabilities and members of visible minorities to apply for

positions. Rentokil Canada Corporation is committed to provide accommodations to

applicants with disabilities throughout the recruitment process in accordance with the

Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us

if you require accommodation during any stage of the recruitment process.

Benefits

Below you will find information about some of what Rentokil Canada Corporation has to

offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify

for most benefits when they meet certain criteria.

● Professional and Personal Growth:

○ Robust Paid Training Professional Development Path

○ Opportunity to grow - We love to promote from within

○ Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT

Colleagues)

● Wellness:

○ Excellent Health benefits including Medical, Dental, Vision, and Life

Insurance

○ Outstanding Company-Paid Short Term Disability

○ Access to Long-Term Disability Insurance

○ Employee Assistance Program that offers services such as free counselling

services and other benefits

○ Company-paid sick time

● Savings & Retirement:

○ Retirement Savings plan with highly-competitive company-matching

contributions

○ Employee Discounts (includes many offerings, including cellular/mobile

service, (and more)

● Work-Life Balance:

○ Vacation Days

○ Company-Paid Holidays

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