General Help

1 month ago

Guelph, Ontario, Canada Dana Hospitality Full time
Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that's something we're truly proud of. Work That Matters, People Who Care.

Job Description

WHAT'S THE JOB?
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.

As General Help, reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires excellent customer service skills and attention to detail. The hours of work for this position are Monday to Friday between the hours of 8:30am and 2:30pm.

Your work will include:

  • Handling cash, credit, or check transactions with customers
    Scanning goods and collecting payments
    Ensuring pricing is correct
    Issuing change, receipts, refunds, or tickets
    Redeeming stamps and coupons
    Counting money in cash drawers at the beginning and end of shifts
    Making sales referrals and cross-selling products
    Accurately processing sales using cash registers, scanners, or equipment
  • Adhere to all required health and safety regulations and procedures while preparing food including:
    • Using proper techniques when using the tools, supplies, and equipment provided (i.e. knives, ovens, cleaning materials)
    • Wearing and correctly using proper personal protective equipment (i.e. non-slip shoes, cut-resistant gloves)
    • Complying with FoodSafe and/or ServeSafe standards including the recording of all time temperature sensitive food items
  • Maintain the cleanliness of the work area
  • Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of Dana Hospitality
  • Provide exceptional customer service at all times, supporting an environment that strives to create exceptional culinary experiences
    •
  • Maintains speed of service standards
  • Listens to customers (internal and external) and responds professionally to all questions and concerns, directing concerns to further levels of management as needed
Qualifications

WHO ARE WE LOOKING FOR?

  • Foodservice experience in the hospitality industry
  • Excellent customer service with a "can do" attitude
Additional Information

WHAT'S IN IT FOR YOU?

  • Work Life Balance
  • Competitive Wages
  • Career advancement opportunities.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND1

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