Associate Spa Manager

BE THE DIFFERENCE at Hand & Stone and enjoy a successful career as an Associate Spa Manager at our Spa located at 1615 Orleans Boulevard.

Were looking for a dynamic, dedicated, and enthusiastic Associate Spa Manager that will seek out team training opportunities, implement client service programs and establish efficient processes. The Associate Spa Manager will lead and motivate a team of Spa associates, RMTs and Estheticians to achieve an outstanding client experience and exceed sales goals.

REQUIREMENTS

• Lead, coach, train and set expectations for a team of spa service professionals
• Demonstrate ability to balance coaching with discipline
• Deliver outstanding client experiences in spa services and retail operations
• Manage, coach and train team on selling spa services and products to reach or exceed financial goals
• Manage, coach and train team on cost management best practices
• Manage administrative tasks including but not limited to payroll, scheduling, inventory and reporting

QUALIFICATIONS

• Minimum 2 years experience in spa or hospitality management
• Excellent knowledge of spa services and retail operations
• Ability to meet or exceed sales goals
• Ability to meet or exceed cost of goods sold goals
• Strong desire to provide, train and deliver outstanding customer service
• Deep knowledge and understanding of spa services and product line with strong capacity to sell these to clients
• Ability to work flexible schedule including days/evenings/weekends/split shifts and holidays

BENEFITS & PERKS

• Competitive pay structure
• Employment with Benefit Options for Full Time Employees
• Flexible schedule to fit your life
• In-depth orientation and follow-up in-house training

NOTE


Hand & Stone is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please contact us at Ext. 366 and specify the nature of your accommodation request.

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

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