Johnson Controls is seeking a highly experienced Quality Director to lead our Data Center Solutions group. As a key member of our team, you will be responsible for directing a medium-sized, growing multi-country quality organization and developing the overall quality strategy and implementation to ensure technical specifications, product reliability, and internal and external expectations comply with relevant standards, regulations, and licenses.

• Develop and deploy Global/PBU/Regional quality strategies for the assigned business unit(s), aligned to both global standards and business unit needs, ensuring world-class quality performance that provides a competitive advantage for Johnson Controls.
• Lead efforts to build and sustain quality capability and capacity to deliver the short- and long-term business strategies and partner with executives and site leaders to install a high-talent quality organization to drive quality across design, supply chain, manufacturing, and field installation.
• Create an inclusive and positive organizational culture while developing a strong bench of leader talent and the pipeline below who will be diverse in representation, background/experience, and thought.
• Drive Manufacturing Quality Excellence and leverage best practices across US and Canada manufacturing locations and 100+ Quality personnel.
• Ensure alignment and adoption of a standard Quality Operating System and define and prioritize metrics, needs, and investments in collaboration with Business and Enterprise Quality Leadership team.
• Provide quality leadership and support for essential programs by participating in design reviews, ensuring appropriate performance to meet expectations of the quality program deliverables, and having representation with the product teams and manufacturing teams.
• Build a culture of systematic problem-solving to continuously improve quality performance, driven by the Enterprise Quality Strategy and the Johnson Controls Manufacturing System (JCMS), across all levels of the organization.
• Lead the talent agenda for quality across the countries, within the regions, and across the business unit, including job family definition, incentives, qualifications, career path, standards, training, and development programs.
• Install a strong quality organization, with a bias for action, across the organization with a sole focus on 'zero defects' and improving the customer experience.
• Create and deploy the quality improvement strategy to reach recognized world-class performance in Internal PPM, Supplier PPM, ERI, YRR, Warranty, and Cost of Poor Quality.
• Drive the Advanced Product Quality Planning (APQP) process to install strong quality performance, across design, supply chain, and manufacturing.
• Work closely with business leaders in sales and engineering to ensure we understand and continuously exceed customer expectations.
• Lead the Operations Talent Review process for the PBU quality organization, ensuring hi-potential team members are identified and developed and that sufficient development is available across the complete organization.

• Bachelor's Degree in engineering and/or operations management.
• 10+ years' experience in operations and quality leadership roles.
• Proven track record in building strong quality organizations across a multi-site, international environment.
• Excellent verbal and written communicator with the ability to create vision and successfully deploy a quality system across all levels of the organization.
• A leader that motivates and engages people, from the shop floor to senior leadership.
• Ability to lead and drive the APQP process, providing coaching and leadership to all levels of the organization.
• Extended Quality tool, system, and problem-solving experience: 8D, Kepner Trego, Six Sigma, Quality control methods (DFMEA, PFMEA, Lean, Poke Yoke, Control Plans, Standard Work, Statistical Control methods, Gauge R&R, etc.).
• Travel 25% of time.

• MS in engineering and/or operations management or MBA.
• Proven track record as a leader in both operations and quality roles.
• Bilingual in English and Spanish.

Johnson Controls is a global leader in building products and fire protection systems. Our Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates, and employees with disabilities, in accordance with applicable human rights legislation.