Receptionist/mail Clerk

2 weeks ago

Lindsay, Ontario, Canada Ombudsman Ontario Full time

The Central East Correctional Centre is seeking individuals with strong administrative skills to provide reception services, and assist with mail and clerical support services for the institution.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.


We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.


Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.


We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code.

Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?In this role, you will:

  • screen and direct calls from a multiple-line telephone switchboard, and answer general inquiries;
  • receive visitors, verify identification and issue identification tags;
  • update and maintain internal telephone directory and lists;
  • assist with incoming and outgoing mail services;
  • assist with ordering stationary and supplies;
  • prepare a variety of written correspondence;
  • assist with filling out inmate trust fund receipts.
How do I qualify?Knowledge and Experience

  • You have knowledge of and experience in using a multiple-line switchboard.
  • You have knowledge of relevant Canada Post regulations and mail/courier procedures.
  • You demonstrate experience in providing receptionist services.
  • You can apply office policies and procedures related to the release of information.
Communication and Interpersonal Skills

  • You can communicate effectively and clearly in person or by phone with staff and the public.
  • You can produce a variety of written correspondence, as well, you can identify and correct grammatical, spelling and formatting errors.
Computer and Arithmetic Skills

  • You can use computer applications and database to create documents, check and/or input information.
  • You have strong keyboarding skills.
  • You have basic arithmetic skills to receive, disperse and balance cash.
Analytical and Organizational Skills

  • You can exercise judgement when sorting and distributing mails.
  • You can prioritize workload to meet deadlines.

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