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Student Engagement Ambassador
2 months ago
Maintains customer relationships by responding to inquiries and documenting actions.
Key Responsibilities:
- Conduct regular site visits to vending machines and unattended markets to ensure optimal performance and merchandising.
- Respond to customer inquiries by researching and verifying information, and documenting interactions.
- Record customer inquiries and responses in customer accounts.
- Recommend process improvements to enhance quality service.
- Replenish products and supplies to maintain inventory levels.
- Communicate with management regarding customer requests and vendor concerns.
Requirements:
- Previous experience in customer service and retail is an asset.
- Able to multitask and work independently and in a team setting.
- Able to work in a fast-paced environment.
- Able to stand for long periods.
- Friendly and warm demeanor.
- Demonstrates a positive attitude.
- Desire to learn applicable skills in customer service and engagement.
About Compass Canada:
Compass Canada is a leading provider of food and support services, committed to delivering exceptional experiences to our customers. We value diversity and are committed to creating an inclusive work environment.