Branch Director

4 weeks ago


Lethbridge, Alberta, Canada The Groupe Master Full time

Seeking a highly motivated and skilled Branch Director to lead our team in Lethbridge, AB, responsible for planning, organizing, controlling, and evaluating branch operations to ensure efficient and effective performance.

We are looking for a dynamic leader with a passion for the HVAC industry and a proven track record in managing teams and achieving results. As a Branch Director, you will be responsible for:

  • Planning, organizing, directing, and evaluating branch operations to achieve organizational goals.
  • Planning, administering, and controlling budgets for contracts, equipment, inventory, supplies, etc.
  • Maintaining effective administrative management practices.
  • Providing support to client services, including answering client calls and offering technical support to clients and employees.
  • Taking client orders and ensuring timely fulfillment.
  • Planning and participating in annual inventory activities.
  • Interviewing, hiring, and overseeing training of staff to ensure a skilled and motivated workforce.
  • Managing internal staff, providing leadership, motivation, and coaching to achieve team goals.
  • Maintaining strong relationships with suppliers to ensure timely and efficient product availability.
  • Developing and implementing sales strategies to achieve objectives and increase revenue.
  • Creating a positive working climate that fosters sales efficiency and professional development of team members.
  • Evaluating the needs of the team and making recommendations for necessary actions.
  • Staying updated on markets, trends, and developments in the industry to stay ahead of competitors' activities.
  • Developing and maintaining good business relations with internal and external stakeholders.
  • Resolving technical problems related to products in a timely and effective manner.

As a successful Branch Director, you will bring:

  • Excellent leadership, motivation, and coaching skills with a focus on people and results.
  • Good interpersonal relationships and ability to work as a team player.
  • Strong analytical skills and ability to support convictions with sound reasoning.
  • Excellent skills in planning, organization, and time management.
  • Ability to make decisions and work independently.
  • Strong sales abilities and persuasiveness to drive revenue growth.
  • Ability to work under pressure and meet deadlines.
  • Proactive initiative and resourcefulness to solve problems and seize opportunities.
  • Efficient and results-oriented approach to tasks and responsibilities.
  • Diplomacy and courtesy in dealing with diverse stakeholders.

Master Group offers:

  • Medical and dental coverage from day one, along with short and long-term disability protection.
  • Contribution to a collective registered retirement savings plan upon starting your role.
  • Wellness spending account.
  • An employee assistance program including psychological, financial, and legal support.
  • Access to telemedicine from the beginning of your employment.
  • Reimbursement of professional association membership fees.
  • Early vacation program.

Master Group is a leading private HVAC-R distributor with over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States. We offer a dynamic, stimulating, and fun environment with a firm belief in healthy, open communications and a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.


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