Server Representative
2 months ago
Kemptville, Ontario, Canada
Shoeless Joe's Kemptville
Full time
Job SummaryWe are seeking a highly motivated and enthusiastic Server to join our team at Shoeless Joe's Kemptville. As a Server, you will be responsible for providing exceptional customer service, ensuring a high-quality guest experience, and contributing to the success of our restaurant.
Key Responsibilities- Deliver Outstanding Service: Provide prompt, friendly, and attentive service to all guests, ensuring their needs are met and exceeded.
- Food and Beverage Knowledge: Demonstrate a thorough understanding of our menu, including food and beverage options, preparation methods, and pairing suggestions.
- Sales and Upselling: Build sales through suggestive selling, upselling, and promoting our menu items, drinks, and special offers.
- Teamwork and Communication: Collaborate with colleagues to ensure seamless service, communicate effectively with the kitchen and bar staff, and maintain a positive and respectful attitude.
- Problem-Solving and Adaptability: Remain calm and composed under pressure, handle customer complaints professionally, and adapt to changing situations and priorities.
- Quality Control and Safety: Maintain a clean and safe work environment, adhere to health and safety protocols, and ensure compliance with company policies and procedures.
- Experience: Previous experience in the service industry, preferably in a fast-paced restaurant environment.
- Skills: Excellent communication and interpersonal skills, ability to multitask, and a strong work ethic.
- Certifications: Smart Serve certification is an asset.