Server Representative

2 months ago


Kemptville, Ontario, Canada Shoeless Joe's Kemptville Full time
Job Summary

We are seeking a highly motivated and enthusiastic Server to join our team at Shoeless Joe's Kemptville. As a Server, you will be responsible for providing exceptional customer service, ensuring a high-quality guest experience, and contributing to the success of our restaurant.

Key Responsibilities
  • Deliver Outstanding Service: Provide prompt, friendly, and attentive service to all guests, ensuring their needs are met and exceeded.
  • Food and Beverage Knowledge: Demonstrate a thorough understanding of our menu, including food and beverage options, preparation methods, and pairing suggestions.
  • Sales and Upselling: Build sales through suggestive selling, upselling, and promoting our menu items, drinks, and special offers.
  • Teamwork and Communication: Collaborate with colleagues to ensure seamless service, communicate effectively with the kitchen and bar staff, and maintain a positive and respectful attitude.
  • Problem-Solving and Adaptability: Remain calm and composed under pressure, handle customer complaints professionally, and adapt to changing situations and priorities.
  • Quality Control and Safety: Maintain a clean and safe work environment, adhere to health and safety protocols, and ensure compliance with company policies and procedures.
Requirements
  • Experience: Previous experience in the service industry, preferably in a fast-paced restaurant environment.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and a strong work ethic.
  • Certifications: Smart Serve certification is an asset.