French Bilingual Collection Representative
1 month ago
Job Summary: Bilingual Collection Representatives handle inbound and outbound customer interactions, providing exceptional customer service while maintaining a strong focus on customer care and sensitivity.
Key Responsibilities:
- Receive and make customer calls regarding past due accounts and facilitate payment arrangements.
- Handle each call with professionalism and respect, ensuring customer and business needs are satisfied.
- Resolve customer account discrepancies and protect customer information.
- Meet and exceed individual targets and performance expectations.
Requirements:
- Bilingual in French and English.
- Strong communication and computer navigation skills.
- Ability to multitask efficiently.
- Committed to learning and growing within the business.
- One year of experience in a high-volume call center environment is an asset.
- Collection experience is considered an asset.
Perks:
- Support with immigration and PR applications.
- Work remotely and train remotely.
- Medical and dental benefits.
- Fun and engaging work culture.
- Perkopolis discount program.
- Wave Group Insurance discounts.
Compensation: Hourly rate up to $20.00/hr, health and dental benefits.
How SinglePoint Supports Your Status in Canada: We provide employment verification letters to aid in expediting Permanent Residency (PR) applications, aligning with TEER 3 classifications.
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French Bilingual Customer Service Representative
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French Bilingual Customer Service Representative
1 month ago
Fredericton, New Brunswick, Canada SinglePoint Group International Full timeJob Summary:We are seeking a highly skilled and bilingual customer service representative to join our team at SinglePoint Group International. As a French Bilingual Customer Service Representative, you will be responsible for handling inbound and outbound customer calls, facilitating payment arrangements, and resolving customer account discrepancies.Key...
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