Client Advisor
4 weeks ago
Job Overview
In this part-time role, you will provide exceptional client service, champion the RBC brand, and drive business growth by supporting new client acquisition and deepening existing relationships.Key Responsibilities
- Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and identifying opportunities for advice, solutions, digital enablement, and partner introductions
- Focus on education and demonstration, leveraging technology to deliver a memorable client experience, drive solutions, and retain business
- Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfill client solutions
- Take ownership of resolving and preventing client banking problems
- Cultivate and maintain relationships with partners to work as one RBC team
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
Requirements
- Goal-oriented individual with a demonstrated passion for putting clients first
- Drive and self-motivation, excellent communication skills, and emotional intelligence
- Digital literacy across a broad range of devices
- Personal flexibility to work flexible hours
- Eagerness to learn and determination to succeed
- Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course
Nice-to-Have Qualifications
- Track record in building rapport and maintaining client relationships within the financial, service, or retail industry
- Mutual Funds accreditation
What We Offer
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- A world-class training program in financial services
- Excellent career development and access to a variety of job opportunities across business and geographies
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
Required Skills
Adaptability, Advice-Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy-
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