Client Advisor

4 weeks ago


Blind River, Ontario, Canada Royal Bank of Canada Full time

Job Overview

In this part-time role, you will provide exceptional client service, champion the RBC brand, and drive business growth by supporting new client acquisition and deepening existing relationships.

Key Responsibilities

  • Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and identifying opportunities for advice, solutions, digital enablement, and partner introductions
  • Focus on education and demonstration, leveraging technology to deliver a memorable client experience, drive solutions, and retain business
  • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfill client solutions
  • Take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to work as one RBC team
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

Requirements

  • Goal-oriented individual with a demonstrated passion for putting clients first
  • Drive and self-motivation, excellent communication skills, and emotional intelligence
  • Digital literacy across a broad range of devices
  • Personal flexibility to work flexible hours
  • Eagerness to learn and determination to succeed
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-Have Qualifications

  • Track record in building rapport and maintaining client relationships within the financial, service, or retail industry
  • Mutual Funds accreditation

What We Offer

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team

Required Skills

Adaptability, Advice-Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy
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