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Scheduling and Staff Services Specialist

2 months ago

Edmonton, Alberta, Canada teamworkonline Full time
{"title": "Scheduling and Staff Services Specialist", "description": "About the Role

As a Scheduling and Staff Services Specialist, you will play a key role in leading and building the Fan Experience and Security part-time staff reporting needs. You will oversee the scheduling efficiencies and requirements utilizing the workforce scheduling system, ABI.

Your focus will be on creating and managing insights through reporting for the management team aligned with the key performance indicators. You will also manage and maintain employee license records, manage new employee's integration journey, and lead uniform management, including stock inventory, name tags, reports, training uniform room staff, and liaising with third party providers.

You will coordinate and set up special teams on the Fan Experience and Security roster such as Premium team and Tour Ambassadors. You will schedule corporate/private events and manage these on a daily basis to reflect changes to ensure the events are staffed to departmental standards.

You will identify operational efficiencies within scheduling and collaborate with Coordinator, FanX and Security. You will also support the Fan Experience & Security department with special projects as required.

What You'll Bring
  • A positive person with a customer-centric focus
  • A self-starter that is excited by autonomy and has a relentless drive to exceed expectations
  • Open-minded and don't mind adjusting on the fly
  • A team-first mentality and you thrive in a collaborative, egoless environment
  • Organized, have a keen eye for detail, and incredible time management skills
  • Talent for building great working relationships at all levels within an organization
Requirements
  • Solid expertise on how to use ABI MasterMind
  • Experience in working with performance indicators such as cost efficiencies
  • Comfortable coaching and providing guidance to junior staff
  • Solution-driven, agile, and adapts well with changing demands
  • Post-secondary diploma or degree in related field
  • Minimum 2 years of scheduling experience
What's in it for you?
  • 100% Employer Paid Benefits + RSP Matching Program
  • Oilers, Oil Kings, and Live Entertainment Ticket Options
  • Healthcare and Lifestyle Spending Account Options
  • On-Site Parking and Transit Allowance
  • On-Site Gym
  • Beautiful Office Space located Downtown Edmonton within Rogers Place – with easy access to the LRT
  • Social Work Culture + Employee Events
", "company": "Teamwork Online"}