Current jobs related to Admissions Counsellor - Lower Sackville, Nova Scotia - Mount Allison University

Mount Allison acknowledges, honours, and respects that the land named Sackville, NB is part of the unceded territory of the Mi'kmaq People who are the historic inhabitants, custodians, and dwellers on the land where our University is built and confirms its commitment to strengthening relationships with all Indigenous people.

Position title: Admissions Counsellor - Student Information Systems
Department: Registrar's Office
Type: Full-time eight-month term position
Opportunity type: Non-academic
Classification: MASA Grade 9
Salary range: $55,205 to $64,170 per annum
Supervisor's title: Director of Recruitment, Admissions and Awards
Posted date: August 28, 2024
Closing date: September 9, 2024

Position description

Reporting to the Director of Recruitment, Admissions and Awards (DRAA), the Admissions Counsellor - Student Information Systems (AC-SIS) works as part of a team in connecting the University to prospective students, parents, guidance counsellors, and others for the purpose of assisting the University to reach annual enrolment goals.

This position acts as the primary user and liaison to ensure development of annual communication plans and is responsible for the effective use of customer relation management (CRM) software tools that support recruitment and admission strategies. This position also counsels students and their parents on the university application process, assesses applications for admission and makes scholarship recommendations. The AC-SIS works with the Computing Services Department (CSD), and other Admission Counsellors and team members to continuously improve the University's efficiency in enrolment processes.

Position Responsibilities

Core Responsibilities

• Understand all aspects of Recruit software, including its capabilities, modules, and integration with Colleague for supporting systems aspects of all recruitment and admission procedures;
• Identify continuous improvement opportunities for recruitment and communication tools (Recruit) within university systems;
• Under the supervision of DRAA; and in collaboration with the Student Systems Analyst, develop, implement and provide procedure documentation for Recruit business processes, workflows, reports and communication campaigns;
• In consultation with Ellucian and CSD, develop business processes to introduce efficiencies into the CRM to assist with enrolment goals;
• Analyze and advise on Recruit - Colleague integration and smooth flow of admission data to relevant systems within the university;
• Advise on developing communication and/or marketing tools and materials that will fit into strategic recruitment plans;
• Create synergy between Social Media, Communication and Event modules to execute an effective communication plan. Report on agreed upon KPIs.

Admissions

• In consultation with DRAA, develop admission guidelines, policies, and procedure documentation; develop admission process and system work flows from point of prospecting to registration;
• Counsel prospective students and their parents or guardians on the university application and admission process and how to navigate the recruitment/admission system;
• Coordinate and participate in processing applications and scholarship recommendations to ensure consistency and efficiency;
• Responsible for updating, collecting and maintaining accurate data for admissions decisions;
• Identify opportunities for improvement in admissions processes and data management;
• Troubleshoot around recruitment & admission systems;
• Research and introduce best practices around recruitment and admission related processes;
• Train and assist other team members on all Recruit related systems

Marketing and Communications

• Develop recruitment messaging from marketing and communications perspective with respect to custom and automated correspondence (Recruit/Colleague) with prospective students, parents, and guidance counselors, agents and other influencers;
• Liaise with Marketing and Communications office, AC-Prospect Management, Student System Analyst and Computing Services in the development and implementation of a Communication plan pertaining to recruitment and admission efforts through automated systems. Includes coordinating and advising on marketing and communication materials (print, brochures, web sites) in consultation with DRAA and Director of Marketing & Communication's Office.

Perform other duties as assigned

Qualifications/skills

• A university degree (preferably from Mount Allison) with concentration in Computer Science, Commerce and/or Marketing or combination thereof (asset)
• At least three years of experience in marketing/communication and customer relationship management (CRM) systems
• At least one year of experience in university admissions, recruitment, marketing or other related experience
• Exceptional written and verbal communication skills, including public speaking, with the ability to communicate effectively and tactfully with students, faculty, staff, and the public
• Excellent interpersonal skills with strong intercultural sensitivity and cross-cultural communication skills, with a commitment to a student-centred ethic
• Strong leadership and teamwork skills in a work environment that requires proactive and creative approaches to problem solving
• Demonstrated ability to exercise judgement and work independently with minimal supervision
• Proficiency in Student Information Systems (preferably Ellucian/Recruiter/Colleague), Microsoft Office, Word, E-mail, presentation software, web site design and social media marketing including relevant knowledge of marketing to youth cohorts, and a familiarity with databases
• Excellent organizational skills and the ability to multi-task in a busy, often hectic environment
• Experience in project management to manage multiple projects to meet deadlines and changing priorities
• A meticulous eye for detail and design, and the ability to proofread accurately are essential
• Ability and willingness to work flexible hours
• A valid driver's license and ability to travel as required
• Knowledge of University student recruitment and admissions procedures, as well as the ability to communicate in both official languages would be a definite asset

If you are interested in the challenges and opportunities that this position has to offer, please forward your application to: Human Resources Department, Mount Allison University, 65 York St., Sackville, NB E4L 1E4 Fax: , e-mail: Review of applications will begin on September 9, 2024.

Mount Allison is committed to diversity and inclusiveness. We encourage applications from members of racialized communities, Indigenous persons, persons with disabilities, and persons of all sexual and gender identities. We seek candidates with qualifications and knowledge to contribute specifically to the further diversification of our campus community.

At Mount Allison, we are committed to ensuring your interview experience is as comfortable and accessible as possible. If you require any accommodations or adjustments during the interview process, please do not hesitate to inform us. Your needs are important to us, and our dedicated team is here to support you.
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We thank all applicants for their interest; however, only those selected for an interview will be contacted.