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Senior Manager, Commercial Services
2 months ago
Job Title: Manager Commercial Services
Company: TD
Location: Canada
Hours: 37.5
Line of Business: Personal & Commercial Banking
Job Description:
TD Commercial Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector, providing customized solutions to build a strategy that's right for them now, and in the future. Our quest is to deliver a first-class business banking client experience and to be "The Better Business Bank" in North America.
The Manager Commercial Services (MCS) is responsible for credit and operational risk as well as the Unit's sales growth. The position reports to the Unit Leader and interfaces with Commercial Credit Risk Management on a frequent basis. The position is accountable for achieving The Quest in addition to delivering a superior customer experience while driving profitable business growth.
The MCS is the face of the Bank in the market that they serve. They are responsible for managing a group of Account Managers, overseeing credit and operational risk as well as their team's sales growth.
- The MCS is a trusted advisor who assists Account Managers in structuring and packaging practical and competitive solutions that demonstrate an understanding of clients' unique financing, cash management, and business support needs.
- The MCS continually develops and broadens relationships with existing customers by cross-selling relevant and value-added financial products and services.
- It is also a priority to build new relationships through referrals from customers and other sources.
- To enhance their profile and that of the Bank, the MCS cultivates relationships with a few key external referral sources and participates in industry and community activities.
Requirements:
- Undergraduate degree and/or over 7-10 years of relevant experience
- Deep knowledge of industry with expertise on risk and control functions
- Comprehensive knowledge of business and operational functions supported process management and related processes
- Extraordinary leadership and planning skills to handle teams with functional diversity and complexity and multiple points of internal and external contact
- Dexterous in using productivity tools and end-user software including MS Office suite
- Strong communication skills with a positive approach that can liaise with cross-functional teams, colleagues, partners, and employees
- Robust organizational and team management skills with the ability to work in a demanding environment and handle multiple deadlines and changing priorities
About TD:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.
We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues. We are deeply committed to being a leader in customer experience, and we believe that all colleagues, no matter where they work, are customer-facing.
Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Colleague Development:
We are committed to providing the support our colleagues need to thrive both at work and at home. If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
Training & Onboarding:
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process:
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants.
