District Manager

4 weeks ago

Toronto, Ontario, Canada Circle K Full time
KEY RESPONSIBILITIES & ACCOUNTABILITIES:
  • Prioritize customer service, engagement, and resolve escalated customer concerns.
  • Conduct market meetings, deliver training initiatives, and inform store operators of directives.
  • Supervise store operations, housekeeping, stock levels, and enforce corporate policies.
  • Monitor sales, competitive pricing, and promotional programs.
  • Participate in recruitment, selection, and development of store operators and corporate managers.
  • Execute security, mystery shop, health, and safety programs.
  • Ensure company standards are maintained at each site and follow government legislation.
  • Audit banking and financial information at the store level.
  • Minimize loss prevention by enforcing inventory control and theft investigation.
  • Responsible for P&L, top line sales achievement, and contract execution.
  • Follow merchandising programs and store sets.
  • Collaborate to ensure operational compliance with Subway Restaurants.
  • Manage licensed coffee business with Tim Hortons' representatives and Circle K's Agents.
  • Ensure operational compliance with Tim Hortons' coffee standards, promotions, and inventory management.
  • Communicate all required information and reports to proper channels.
  • Contact and control outside services.
  • Handle special projects as directed.
PROFILE REQUIREMENTS:
  • Bachelor's Degree in business, marketing, or related field preferred, or equivalent experience.
  • Minimum of 3-5 years of retail management experience required.
  • Proven track record of success in a retail or food services environment.
  • Demonstrated leadership ability, good communication skills, and customer service orientation.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Current valid driver's license with a clean abstract required.

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