Commercial - Revenue Education & Enablement - C6
4 weeks ago
We're looking for experts to join multiple Revenue Enablement and Education Teams at Shopify. These teams are responsible for designing and delivering timely and relevant learning experiences to Revenue employees and external audiences. Some of the roles we're looking to fill are: Technical Instructional Design Manager, and Revenue Enablement Program Managers for Product and Partners. Take a closer look to see if any of these roles are a fit for you.
Responsibilities:
Revenue Enablement Program Manager, Program/Product:
- Develop and design relevant craft-skill learning programs aligned with organizational goals.
- Use KPIs and learner feedback to evaluate training effectiveness and improve programs.
- Manage learning projects end-to-end to ensure timely, high quality delivery.
- Work with subject matter experts to develop relevant training materials and assessments
- Stay current with industry trends and incorporate new approaches and technologies.
- Drive education and awareness of our product programs to key internal audiences
- Consult and collaborate with stakeholders to assess and identify gaps in product training and recommend solutions
- Work with multiple functions and teams to design and build merchant facing programs, complete with learning courses, assessments, objection handling, job aids and other key materials to enhance productivity and competencies
Qualifications:
Revenue Enablement Program Manager, Product/Partner:
- 2-3 years of Learning Program Management experience in SaaS preferred.
- Knowledge of learning principles and modern training techniques, preferably in a learning design or creation environment
- Understanding of data principles and ability to communicate impact from available data in a simplified story
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