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Patient Food Services Supervisor, Contract

2 months ago

Hamilton, Ontario, Canada Compass Canada Full time

Job Summary: Patient Food Services Supervisor responsible for supervising daily operations, ensuring patient satisfaction, and maintaining client relationships in a healthcare environment.

About the Job: As a Patient Food Services Supervisor, you will be responsible for supervising the daily operations of the Patient Food Services Department, including meal service to patients, sanitation, ware washing, and security. You will continually monitor operations, complete assessments, and implement action plans to provide optimal nutrition care and meal service to patients/residents. You will also drive patient satisfaction and maintain client relationships through rounding, recognizing and adopting activities appropriate to the specific needs of the patient/resident population, and demonstrating knowledge of specific issues directly related to age of patient population.

Key Responsibilities:

  • Supervise the daily operations of the Patient Food Services Department
  • Continually monitor operations and complete assessments to provide optimal nutrition care and meal service to patients/residents
  • Drive patient satisfaction and maintain client relationships through rounding
  • Recognize and adopt activities appropriate to the specific needs of the patient/resident population
  • Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations
  • Manage and control resources and materials to ensure quality, adequacy of supply, and cost control within budgetary guidelines

About You:

  • You must have a valid Food Handler Certificate or provincial equivalent
  • CSNM is preferred
  • A minimum of 1-2 years of experience in supervising a diverse team in a healthcare environment
  • Comprehensive health and safety knowledge and training
  • Strong supervisory skills and the capability to motivate and lead staff
  • Employee relations experience in a unionized environment is an asset
  • Excellent customer service skills
  • Excellent communication skills (written and verbal)
  • Knowledge of Microsoft Office

Benefits:

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)