Manager, Salesforce Global Client Team

1 month ago

Toronto, Ontario, Canada TMX Full time

Job Summary: Manager, Salesforce responsible for training, leadership, and team engagement for the Global Client Team, enhancing data integrity, and stakeholder engagement.

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

The Manager, Salesforce will be responsible for Salesforce training, leadership and team engagement for the Global Client Team and will have responsibilities for stakeholder and customer engagement relating to both Toronto Stock Exchange (TSX) and TSX Venture Exchange (TSXV). The responsibility of this role is to work with the Global Client Team to continuously enhance our data integrity, lead stakeholder and customer engagement initiatives for the team, manage our Deal Portal, and perform research and analysis. Additionally, the role will have strategic responsibility across the Global Client team to enhance our connectivity to our global clients and stakeholders around strategic sectors as well as other functions connected to stakeholder development.

Key Responsibilities:

  • Coordinate stakeholder engagement across all parts of Capital Formation, including the execution of key communication initiatives with the Global Client team, production of Salesforce progress reports and dashboard metrics, and connecting all elements of our digital distribution strategy in coordination with the marketing team
  • Train, lead and engage the Global Client team on Salesforce
  • Enhance Salesforce data integrity and work with all members of Capital Formation to ensure their usage of Best Practices regarding Salesforce
  • Partner with the Global Client Team and Marketing on driving forward our Digital Distribution strategy and the associated data integrity strategy
  • Liaise with our Listings teams, Marketing and others in Capital Formation and enterprise-wide
  • Work with sector and regional BD heads, as well as the Company Services team, to enhance and support current issuer and stakeholder development strategies
  • Work with Market Intelligence Group (MiG) and the Managing Director, Global Capital Development & Business Transformation to enhance stakeholder connectivity & communication and other stakeholder development programs
  • Strategic responsibility across Global Client programming to build stakeholder base around strategic sectors and regions
  • Provide research and analysis for initiatives under the direction of the Chief Commercial Officer and the Managing Director, Global Capital Development & Business Transformation
  • Assist in the development of programs that develop TSX and TSXV as destinations for listing
  • Maintain and enhance existing Salesforce contact information with market influencers (investment banks, securities lawyers, investors, associations, government, regulators etc.), issuers and all other key stakeholders
  • Manage and supervise the MiG Associate in administering the Deal Portal

Requirements:

  • 2-5 years demonstrated experience using Salesforce in a professional setting
  • Solid understanding of equity capital markets
  • Expert level skills in PowerPoint, Salesforce and Excel
  • Ability to execute plan with minimal direction while working effectively within the Global Client team and other Capital Formation teams
  • Excellent written and verbal communication skills
  • Presentation development and preparation experience
  • Excellent interpersonal skills
  • Demonstrated analytical skills

Nice to Have:

  • Experience in marketing financial services
  • Professional designation (MBA, CA, CFA)

About TMX:

TMX is a leading global exchange company that operates a diverse portfolio of asset classes and markets, including equities, fixed income, derivatives, and energy. Our company is headquartered in Toronto, Canada, and has a presence in several countries around the world.

Why Work at TMX:

At TMX, we offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. We are committed to creating a workplace where our employees feel valued, respected, and empowered to succeed. Our company offers a range of benefits and programs to support the well-being and career development of our employees, including flexible work arrangements, professional development opportunities, and a comprehensive benefits package.

  • Salesforce Solution Engineer

    1 month ago

    Old Toronto, Ontario, Canada Salesforce, Inc. Full time

    About the RoleWe are seeking a highly skilled Salesforce Solution Engineer to join our team at Salesforce, Inc. As a Solution Engineer, you will play a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members to drive consensus on...

  • Global Salesforce Technical Practice Leader

    3 days ago

    Toronto, Ontario, Canada Slalom Full time

    About the RoleSlalom is seeking a seasoned technical leader to join our Global Salesforce practice as a Technical Practice Leader. As a trusted advisor, you will be responsible for leading a team of technical architects and practitioners in delivering innovative solutions to our clients.Key ResponsibilitiesDrive the growth and development of the Global...

  • Salesforce Manager

    1 month ago

    Toronto, Ontario, Canada TMX Full time

    Job Title: Salesforce ManagerTMX is seeking a highly skilled Salesforce Manager to join our Global Client Team. As a key member of our team, you will be responsible for leading the implementation and management of Salesforce across our organization.Key Responsibilities:Lead the development and execution of Salesforce strategies to drive business growth and...

  • Salesforce Manager

    1 month ago

    Toronto, Ontario, Canada TMX Full time

    Job Title: Salesforce ManagerTMX is seeking a highly skilled Salesforce Manager to join our Global Client Team. As a key member of our team, you will be responsible for leading the implementation and management of Salesforce across our organization.Key Responsibilities:Lead the development and execution of Salesforce strategies to drive business growth and...

  • Salesforce Manager

    1 month ago

    Toronto, Ontario, Canada TMX Full time

    Job Title: Salesforce ManagerTMX is seeking a highly skilled Salesforce Manager to join our Global Client Team. As a key member of our team, you will be responsible for leading the implementation and management of Salesforce across our organization.Key Responsibilities:Lead the development and execution of Salesforce strategies to drive business growth and...

  • Salesforce Solution Architect

    1 month ago

    Old Toronto, Ontario, Canada Jade Global Inc. Full time

    Principal Consultant - Salesforce Solution ArchitectKey Responsibilities:Liaise between IT and business operations to ensure alignment in developing and implementing technical solutions for business needs.Lead design and solution workshops, review and decision making.Continuously identify opportunities and execute process improvements.Prepare and document...

  • Salesforce Solution Architect

    1 month ago

    Old Toronto, Ontario, Canada Jade Global Inc. Full time

    Principal Consultant - Salesforce Solution ArchitectKey Responsibilities:Liaise between IT and business operations to ensure alignment in developing and implementing technical solutions for business needs.Lead design and solution workshops, review and decision making.Continuously identify opportunities and execute process improvements.Prepare and document...

  • Salesforce Solution Architect

    4 weeks ago

    Toronto, Ontario, Canada Jade Global Inc. Full time

    Job Title: Principal Consultant - Salesforce Solution ArchitectAt Jade Global Inc., we are seeking a highly skilled Principal Consultant - Salesforce Solution Architect to join our team. As a key member of our organization, you will play a crucial role in driving business growth and success through the effective design and implementation of technical...

  • Salesforce Solution Architect

    4 weeks ago

    Toronto, Ontario, Canada Jade Global Inc. Full time

    Job Title: Principal Consultant - Salesforce Solution ArchitectAt Jade Global Inc., we are seeking a highly skilled Principal Consultant - Salesforce Solution Architect to join our team. As a key member of our organization, you will play a crucial role in driving business growth and success through the effective design and implementation of technical...

  • Technical Practice Leader – Global Salesforce Expert

    1 month ago

    Toronto, Ontario, Canada Slalom Full time

    Job Title: Technical Practice Leader – Global SalesforceSlalom is a purpose-led, global business and technology consulting company. Our purpose—to help people and organizations dream bigger, move faster, and build better tomorrows for all—guides everything we do. And our north star is our vision of a world in which each person has the opportunity to...

  • Technical Practice Leader – Global Salesforce Expert

    1 month ago

    Toronto, Ontario, Canada Slalom Full time

    Job Title: Technical Practice Leader – Global SalesforceSlalom is a purpose-led, global business and technology consulting company. Our purpose—to help people and organizations dream bigger, move faster, and build better tomorrows for all—guides everything we do. And our north star is our vision of a world in which each person has the opportunity to...

  • Salesforce Solution Architect

    3 weeks ago

    Old Toronto, Ontario, Canada Jade Global Inc. Full time

    Principal Consultant - Salesforce ExpertAs a Principal Consultant - Salesforce Expert at Jade Global Inc., you will play a key role in ensuring alignment between IT and business operations by developing and implementing technical solutions that meet business needs.Key Responsibilities:Liaise between IT and business operations to ensure alignment in...

  • Technical Practice Leader – Global Salesforce Expert

    3 weeks ago

    Toronto, Ontario, Canada Slalom Full time

    Job Title: Technical Practice Leader – Global SalesforceSlalom is a purpose-led, global business and technology consulting company. Our purpose—to help people and organizations dream bigger, move faster, and build better tomorrows for all—guides everything we do. And our north star is our vision of a world in which each person has the opportunity to...

  • Senior Salesforce Architect

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Senior Salesforce ArchitectJob Summary:We are seeking a Senior Salesforce Architect to join our Global Wealth Engineering team. As a key member of our team, you will be responsible for designing and implementing the end-to-end CRM ecosystem utilizing Salesforce CRM for the Global Wealth Management business line.Key Responsibilities:Design and...

  • Senior Salesforce Developer

    3 weeks ago

    Toronto, Ontario, Canada NTT DATA Full time

    Job Title: Senior Salesforce DeveloperJob Summary:We are seeking a skilled Senior Salesforce Developer to join our remote Canada team. As a Senior Salesforce Developer, you will be responsible for designing, developing, and implementing Salesforce solutions that meet the needs of our clients.Key Responsibilities:Design and develop Salesforce solutions using...

  • Salesforce Architect

    1 month ago

    Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Salesforce ArchitectScotiabank is seeking a highly skilled Salesforce Architect to join our Global Wealth Engineering team. As a key member of our team, you will be responsible for designing and implementing Salesforce solutions that meet the needs of our Global Wealth Management business line.Key Responsibilities:Design and implement Salesforce...

  • Salesforce Architect

    1 month ago

    Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Salesforce ArchitectScotiabank is seeking a highly skilled Salesforce Architect to join our Global Wealth Engineering team. As a key member of our team, you will be responsible for designing and implementing Salesforce solutions that meet the needs of our Global Wealth Management business line.Key Responsibilities:Design and implement Salesforce...

  • Salesforce Architect

    4 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Join the Global Wealth Engineering TeamWe are seeking a highly skilled Salesforce Architect to join our team and contribute to the success of our Global Wealth Management business line.The Global Wealth Engineering team is responsible for the end-to-end CRM ecosystem utilizing Salesforce CRM. As a key member of this team, you will play a critical role in...

  • Salesforce Architect

    4 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Join the Global Wealth Engineering TeamWe are seeking a highly skilled Salesforce Architect to join our team and contribute to the success of our Global Wealth Management business line.The Global Wealth Engineering team is responsible for the end-to-end CRM ecosystem utilizing Salesforce CRM. As a key member of this team, you will play a critical role in...

  • Salesforce Architect

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Global Wealth Engineering team seeks a Senior Salesforce Technical Architect to support the end-to-end CRM ecosystem using Salesforce CRM for the Global Wealth Management business line.This role offers the opportunity to work with and learn from diverse...