UX Design Manager

3 weeks ago


Toronto, Ontario, Canada theScore Full time

theScore, a wholly-owned subsidiary of PENN Entertainment , empowers millions of sports fans through its digital media and sports betting products. Its media app 'theScore' is one of the most popular in North America, delivering fans highly personalized live scores, news, stats, and betting information from their favorite teams, leagues, and players. theScore's sports betting app 'theScore Bet Sportsbook & Casino' delivers an immersive and holistic mobile sports betting and iCasino experience. theScore Bet is currently live in the Company's home province of Ontario. theScore also creates and distributes innovative digital content through its web, social and esports platforms.

Role Description

We are seeking a highly motivated and experienced UX Design Manager to join our Player Account Management team. As a UX Design Manager, your primary responsibilities will be to lead and manage a team of designers and help define the overall experience of our products. The ideal candidate leads with empathy, has a passion for design and showcases their ability to solve complex problems.

Typical Work Day

  • Inspire and coach a team of product designers through the full product development lifecycle.
  • Collaborate with cross-functional teams and stakeholders to define and prioritize product features.
  • Contribute to shaping the product roadmap and coach designers in solving various user problems by leveraging the double-diamond design playbook and various frameworks such as Jobs to Be Done (JTBD) to create user flows, journey maps, wireframes, hi-fi's, etc.
  • Ensure the team follows the design vision, strategy, and goals for the products they work on.
  • Be a champion and showcase the value of UX across the organization through collaboration with researchers, product manager, engineers and various stakeholders.
  • Help recruit and retain top design talent while continuing to foster growth on the team.
  • Foster a team-oriented, safe and trusted environment for every individual and thoughtfully considering opportunities to improve team and organizational processes.

What We're Looking For From You

  • 2+ years managing a team of product designers.
  • Strong portfolio demonstrating experience in product design, including showcasing your knowledge of native mobile and web patterns, and design systems.
  • Excellent communication, leadership and collaboration skills, with the ability to critically think and solve problems with cross-functional teams, and always considering the business side of design to further the strategy of the company.
  • Experience in creating a positive, inclusive, and collaborative environment for designers to do their best work.
  • Strong understanding of industry standard design tools (Eg. Figma)
  • An excellent understanding of iOS and Android patterns and conventions.

What We Offer

  • Fun, relaxed work environment
  • Virtual Game nights
  • A voice. We're dedicated to open communication which empowers our employees to drive the company's culture
  • A company that encourages a culture of inclusion and diversity
  • Opportunity to work on large scale consumer-facing applications with millions of users
  • Career growth. Mentorship from some of the brightest people in the industry

Candidates residing in Ontario requiring special accommodation can email

theScore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.


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