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Senior Manager, Labour Relations

2 months ago

Edmonton, Alberta, Canada CN Full time

Senior Manager, Labour Relations

CN is a world-class transportation leader and trade-enabler, committed to building North America's safest, most inclusive and sustainable railroad. As a Senior Manager, Labour Relations, you will play a key role in shaping the company's labour relations strategy and fostering a culture of service excellence.

About the Role

The Senior Manager, Labour Relations is responsible for providing strategic advice and guidance on the administration and interpretation of Collective Agreements. You will act as a key advisor on grievance management and alternative dispute resolution, developing and maintaining relationships between the union and management.

Main Responsibilities
  • Foster and set an effective labour relations strategic direction with the assigned client base
  • Lead, coach, and develop labour relations professionals to improve capability and encourage best practices
  • Work collaboratively to establish process standards that drive efficiency and clear accountability
  • Act as a strategic advisor on grievance management and alternative dispute resolution options
  • Provide advice and guidance on the administration and interpretation of Collective Agreements
  • Develop and maintain relationships between the union and management
  • Use analytics to drive decision-making and research materials
  • Communicate with legal experts to achieve positive results
  • Act as a Subject Matter Expert on labour relations procedures, labour law, and dispute resolutions
Requirements Experience
  • Between 8 to 10 years of experience in labour relations, including experience in managing direct reports
Education/Certification/Designation
  • Bachelor's Degree in Labour Relations, Industrial Relations or related Law or Human Resources or equivalent
  • Certified Human Resources Professional (CHRP) designation
Competencies
  • Collaborates with others and shares information
  • Demonstrates active listening
  • Knows the business and stays current on industry needs
  • Project and time management
  • Communicates with impact
  • Solves problems to create value
  • Applies critical and analytical thinking
  • Sets direction and inspires others
  • Demonstrated ability to develop strong partnerships and client relationships
Technical Skills/Knowledge
  • Knowledge of labour relations principles, including collective bargaining and grievance management
  • Knowledge of employment legislation, including Canada Labour Code and Canadian Human Rights Act
  • Knowledge of conflict resolution
  • Negotiation skills
  • Ability to exercise sound independent judgment
  • Change management
  • Advanced knowledge of Microsoft Suite (Excel, PowerPoint, and Word)
About CN

CN is a world-class transportation leader and trade-enabler, committed to building North America's safest, most inclusive and sustainable railroad. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.

CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.