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Sales Associate

2 months ago

Municipal District of Rocky View No, Canada Roots Full time

Seeking a Sales Associate to provide exceptional customer service, build relationships, and drive sales in a fast-paced retail environment.

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life. **Key Responsibilities:** • Develop relationships with customers and provide exceptional service • Maintain store standards, cash handling, and merchandise presentation • Perform POS transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, and fitting room upkeep • Keep current on product and service updates • Ensure store is visually appealing and contributes to company standards through product presentation, replenishment, store housekeeping, and visual displays • Adhere to all Loss Prevention policies as per guidelines and policies **What We're Looking For:** • Retail experience preferably in apparel • Demonstrated ability to develop relationships with customers • Experience with understanding retail operation concepts • Self-starter and uses good judgment in all situations • Excellent presentation skills in a retail environment • Upbeat, optimistic, passionate, and friendly • Ability to understand the needs of the customer • Ability to build buy-in to an idea, a decision, an action, a product, or a service **The Impact You'll Have:** • Display a "customer comes first" attitude and ensure customer loyalty is built and maintained • Resolve customer issues effectively at store level in a timely and positive manner • Be a team player and contribute to the stores' success • Perform tasks that contribute to the stores' success and growth **Why Join Roots?** Roots is a company that values its employees and provides opportunities for growth and development. We look for dynamic individuals who are passionate about retail and fashion, and who share our vision for a safer, cleaner, healthier planet. **Other Details:** • Pay Type: Hourly